Information Technology Quality Assurance

David Nader

*************@*****.***

PROFILE

Software quality assurance (QA) engineer, with over 15 years of experience in software testing. possess comprehensive QA technical expertise. In – depth knowledge of Epic Tapestry Applications [ UB, CMS, CRM, and Eligibility & Enrollment]. Extensive understanding of Regression testing, ADHOCs, SRs, and Defect Management [ documentation, defects [reviews, updates, prioritizations ], BRD requirements & mapping to the test cases].

PROFESSIONAL ACCOMPLISHMENTS

Kaiser Permanente Information Technology (KP-IT)

Denver, Colorado 80122

04/17/2016 – 04/12/2023 – Retired from KP

Title: Business Analyst, UAT, Production Support, Tapestry

Assessed tapestry components different modules, E&E, benefits, billing, claims processing both inpatient and outpatient (UB & CMS).

Involved in verifying incoming EDI claims transactions (834,837, 270,271),

•Maintained regression test suits and other testing scenarios for all the Kaiser regions (NCAL, SCAL, CO, HI, MA, and NW),

•Performed functional, regression, ADHOCs, Epic upgrades, and new release testing, and conducted E2E (END to END) testing [ NCAL, SCAL, Northwest, Mid- Atlanta, Hawaii, Georgio, and Colorado]

•Processed overnight claims, reviewed bridges files, rerun claims, and resolved any exciting claim codes,

•Documented, reviewed different healthcare coverages (HMO, SRA, third parties) and services,

•Validated, reviewed BRDs (Business Requirements Documents), testcases and Epic updates requirements,

•Participated in PROD (production), weekly & monthly regional upgrades, and meetings,

•SME (Subject Matter Expert) in claims processing, referrals, and validations,

•Chaired Defect Management calls, daily and weekly meetings.

Rose International Inc.

3225 W. Truman Blvd. Jefferson City, MO 65109

Client: Kaiser

Title: Test Lead, Sr. Tester (2014-2016)

•Preformed and coordinated test efforts, on different Kaiser HealthConnect projects,

•Did integration testing on multiple projects and special requests (SPs),

•Preformed web testing at all levels (Unit, Application, Intergradation and END-2-END),

•In charge of defects (review and update). Facilitated daily defect management meetings, prioritize issues, and overall defect queue,

•Assisted and supported NCAL- KPHC KIDDS (Kaiser Immunization Documentation and Decision Support) Project. Wrote test plan, summary report, documentation, and LOE (level of effort),

•Managed our offshore members, prepared testing documents and testing strategy,

•Developed and executed test cases based on project requirements and clients’ BRDs.

UCLA Health System - Medical Information Technology Systems (MITS)

Los Angeles, CA 90095

Title: Programmer / Analyst IV / Integration Test Specialist (2011-2016)

•Coordinated the planning and execution of the comprehensive testing plan, unit testing, application testing, integration testing and regression testing,

•Created test script based on the business requirements, coordinated with the application and interface teams to address defects, and ensure proper resources are in place to provide effective support during testing,

•Trained new UCLA CareConnect – MITS (Medical Information Technology Services) members on UCLA testing process, Epic applications, and documentations,

•Assisted DC (Data Courier) team and participated during the UCLA Big Bang Go Live,

•In charge of cadence team (Call Center) during the Go Live supporting, resolving, and closing tickets,

•Participated in the Technical Dress Rehearsal (TDR) testing through various Go Live phases.

Kaiser Permanente Information Technology (KP-IT)

1425 South Main Street WC, CA 94596

Title: Senior QA Analyst / Tapestry

•As a member of implementation team, led interface testing team and efforts,

•Involved in System and Workflow Integration testing (WIT) of Cadence, Resolute, ADT and Tapestry Modules,

•In charge of EPIC HealthCare applications, ADT (Admit, Discharge and Transfer), ED (Emergency Department), Cadence and L&D (Labor and Delivery),

•Led full regression testing cycles, SR’s (Service Requests’), and ADHOC’s testing.

•Created and documented test cases based on software design and specifications by using the approved workflows,

•Incorporated quality related requirements and activities into overall projects, conducted LOE (level of effort), resources management, and scheduling for our testing team,

•Created and documented test cases for HIPPA (The Health Insurance Portability and Accountability Act of 1966),

•Utilized Test Director (defect tracking system) for test cases, test planning, requirements, trace ability, defects update, and defects reports,

•Chaired daily defects meetings.

CERTIFICATION

•Tapestry AP Claims Administration (2015)

•Tapestry CRM Administration (2020)

•Pharmacy Technician Provisional (04/19/2023)

TRAINING

CICSO Systems Overview - CICSO Campus Santa Clara, California

Silk System Defect - San Francisco, California & New York

EPIC Tapestry applications (CRM & Admin) and ADT, Prelude applications – Wisconsin, Verona

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