Office Manager Customer Service
Resume:
Olga Zamora
Office manager
Bay City, TX *****
*******@*****.***
Profile
Well-versed in the provision of customer service and an excellent communicator with a bubbly personality. High ambition career-wise.
Familiar with office procedures, equipment, systems and practices. Pleasing phone manners and well organized.
Multi-task abilities perform well at high pressure, fast paced environments. Ability to grasp and adapt to new environments and procedures. Bi-lingual in English and Spanish languages.
Professional
Work Experience
Office Manager
JG Remodeling-Bay City, TX
March 2022 to June 2024
As I have worked with this company in my prior years as part time or seasonal with maintaining a full time employment my duties were consistent. I maintained office and personnel up to date on projects current and upcoming. This is a company that deals with construction materials and activities. I would accompany owner to revise project to be bided taking notes. Made calls for material costs for projects being bided or projects extended by customer. Handled customer calls with inquiries and meetings. Clerical duties were included in my position with transactions of payments with customers. Deposits to bank. Provided customers with invoices, bids, projection of projects and payments as in paperwork,email, and or spreadsheets. Office supplies and equipment were kept in well and in good condition. Asst. Manager
Alamo Lumber Co-Bay City, TX
February 2007 to December 2020
I have acquired many skills through this position. Leader of a team,organizational skills. Clerical and administrative duties such as cashier, orders and special orders, maintaining an business connection with our lumber and hardware manufacturers through phone or in person, handling bank errands, closing and opening store and registers. Involved is hiring and training of new candidates to our team including safety but not limited to safety procedures.
Teacher
Gloria's Daycare-Bay City, TX
December 2006 to January 2007
Administrative Assistant
Zamora's Immigration and Tax Services
March 2006 to December 2006
I followed through guidelines of keeping office supplies. Assisted office manger to ensure all clients were greeted and attended to. Phone etiquette and communication with clients. Asst. Store Manager
King Dollar-Bay City, TX
January 2001 to October 2006
Education
High school diploma in Business Administration
Bay City High School - Bay City, TX
August 1996 to May 2000
Skills
• Phone Etiquette (10+ years)
• Store Management Experience (8 years)
• Clerical Experience (10+ years)
• Assistant Manager Experience (8 years)
• English (10+ years)
• Payroll (3 years)
• Cash Handling (10+ years)
• Merchandising (10+ years)
• Management (8 years)
• Sales (10+ years)
• Office Administration (10+ years)
• Microsoft Outlook (2 years)
• Accounts Receivable (2 years)
• LMS (Less than 1 year)
• Bilingual
• Employee orientation
• Inventory control
• Interviewing
• Bookkeeping
Languages
• Spanish - Fluent
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