Customer Service Project Management
Resume:
Erica Wilbert
Birmingham, AL *****
**********@*****.***
Willing to relocate to: Fultondale, AL
Authorized to work in the US for any employer
Work Experience
Assistant Manager
ROBERT TRENT JONES GOLF TRAIL - Birmingham, AL
April 2010 to February 2023
Preform open and closing duties of facility
Scheduling
Inventory management
Food and alcohol ordering
Customer service
Training
Customer Service Representative
ADDECCO Temp agency
February 2021 to February 2022
Take inbound calls to assist with claims for Unemployment with the State of Maryland Verify And assist with issue and document call
Education
Bachelor of Business Administration in Project Management University of Phoenix-Online Campus
Present
Skills
• Assistant Manager Experience
• Inventory Control
• Sales
• Microsoft Word
• POS
• Management
• Recruiting
• Cash Handling
• Project Management
• Store Management Experience
• Interviewing
• Payroll
• Customer service
• Time management
• Microsoft Excel
• Shift Management
• Supervising Experience
• Profit & Loss
• Human Resources
• Restaurant experience
• Profit & loss
• Supervising experience
• Training & development
• Project management
• Shift management
• Guest services
• Food handling
• Employment & labor law
• Human resources
• English
• Communication skills
• Typing
• Hotel experience
• Organizational skills
• Hospitality
• Hospitality management
• Cash register
• Cash handling
• Cost control
• Marketing
• Microsoft Office
• Property management
• Budgeting
Certifications and Licenses
ServSafe
May 2020 to May 2025
Driver's License
Food Safety Certification
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