Medical Assistant Certified
Resume:
Jessica Massey
Certified Medical Assistant- AAMA
Chickamauga, GA 30707
*********************@*****.***
I am hardworking, dependable, and easily trainable. I'm detail-oriented, I can multitask, and I can work independently or collectively.
I have 14+ years of management experience and 24+ years of customer service experience. I have also been working as a CMA and personal care giver since 2014. Authorized to work in the US for any employer
Work Experience
Personal Care Assistant
self employeed-Chickamauga, GA
May 2022 to Present
I work with an elderly patient in their home to help them be able to live independently. I work on an as needed basis for the patient. I provide in home medical attention for the patient, as well as light household chores. I assist the patient with daily household activities and also accompany them outside their home for routine activities and medical appointments . Owner/Self Employed
Massey Girls Services-Chickamauga, GA
January 2010 to Present
I clean houses, I pet sit and/or house sit for people on vacation, landscaping, gardening, miscellaneous Certified Medical Assistant (CMA)
Erlanger-Chattanooga, TN
March 2023 to March 2024
I was the floor nurse for the Endocrinologist. I also help scheduled appointments, checked out, administered injections, phlebotomy PRN, triage, blood glucose checks, A1C checks, setting up CGM, administrating insulin, patient education on insulin use/CGM use/ pump use, ordering and receiving supplies, organizing medication room, and all other aspects of patient care. Flintstone Food Mart
Retail Assistant Managers-Flintstone, GA
January 2010 to February 2023
I was responsible for the day-to-day responsibilities that help with customers and renters. I was the liaison for the owner with all business representatives and also for the property as a whole. The property consisted of a restaurant, a hair salon, and two apartments, all that paid rent and water to the owner. I was responsible for opening/closing the store, accounts receivable, accounts payable, ordering stock replacement, stocking and rotating incoming supplies, and management of money in the registers and separately for the rental . I was responsible for money deposits, and I was a keyholder for the store. I was responsible for customer/tenant safety as well as handling customer/tenant complaints. I was responsible for lottery operations, and daily logging of lottery sales and payout. I was responsible for food safety handling: logging in new food, disposal of bad food, cleaning/sanitation of all food handling/cooking/ prepping surfaces, and logging daily temperatures for walk-in/front facing coolers and light maintenance of coolers. The store itself cooked pizzas, and I was responsible for having food ready at high volume times of the day like breakfast/lunch. I was responsible for daily cleaning of the store: windows, sweeping mopping floors, cleaning of the parking lot, changing trash from inside the store and parking lot, stocking of coolers and shelves.
Certified Medical Assistant (CMA)
DIAGNOSTIC CARDIOLOGY GROUP-Ringgold, GA
January 2021 to October 2021
I am triage nurse, checkout nurse, and I scheduled surgeries. Certified Medical Assistant (CMA)
HCA Parkridge Medical Center-Chattanooga, TN
February 2019 to January 2021
I was the main nurse for a primary care provider. I scheduled, checked out, administered vaccinations, phlebotomy, triage, and all other aspects of patient care. Certified Medical Assistant (CMA)
Medical Solutions LLC-Chattanooga, TN
September 2014 to December 2017
Certified medical assistant, PRN
Education
Associate in Medical Assisting
Miller-Motte College - Chattanooga, TN
January 2012 to April 2014
Skills
• CMA
• Pediatrics
• Patient Care
• Experience Administering Injections
• Vital Signs
• Phlebotomy
• Venipuncture
• Medical Office Experience
• Laboratory Experience
• Triage
• EMR Systems
• Epic
• Medical Scheduling
• Computer Skills
• Anatomy Knowledge
• HIPAA
• Medical Terminology
• Medical Records
• Clerical Experience
• Insurance Verification
• Quality Assurance
• Phone Etiquette
• Time Management
• Customer Service
• Microsoft Office
• Caregiving
• Nursing
• Medical receptionist
• Sales
• ICD-10
• Medical billing
• Clinical laboratory experience
• eClinicalWorks
• Medication administration
• ADLs
• Dementia care
• Alzheimer's care
• Home care
• Assisted living
• EMR systems
• Medication administration
• ICD coding
• Vital signs
• Typing
• Medical office experience
• Medical scheduling
• Data entry
• Organizational skills
• Computer skills
• Time management
• Office experience
• Medical terminology
• Medical records
• Epic
• Clerical experience
• HIPAA
• ICD-10
• Front desk
• Nursing
• Anatomy knowledge
• Documentation review
• Customer service
• Accounts receivable
• Laboratory experience
• Sales
• Quality assurance
• Cooking
• Pediatrics
• Microsoft Office
• Administrative experience
• Medical administrative support
• Communication skills
• Patient service
• Sales
• Laundry
Certifications and Licenses
Certified Medical Assistant
CPR Certification
AED Certification
BLS Certification
Driver's License
Series 65
Assessments
Protecting patient privacy — Proficient
March 2024
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Customer service — Proficient
March 2023
Identifying and resolving common customer issues
Full results: Proficient
Clinical judgment — Proficient
March 2023
Assessing a patient's condition and implementing the appropriate medical intervention Full results: Proficient
Medical terminology — Proficient
October 2021
Understanding and using medical terminology
Full results: Proficient
Attention to detail — Proficient
October 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Nursing assistant skills — Proficient
February 2023
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Work style: Professionalism — Proficient
March 2023
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Delivery driver — Proficient
March 2024
Interpreting instructions or signs and solving problems Full results: Proficient
Sales skills — Proficient
March 2024
Influencing and negotiating with customers
Full results: Proficient
Medical receptionist skills — Proficient
March 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Verbal communication — Proficient
February 2023
Speaking clearly, correctly, and concisely
Full results: Proficient
Basic computer skills — Proficient
March 2023
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Customer focus & orientation — Proficient
October 2021
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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