Technical Writing, Customer Service, education, communication
Resume:
KATHERINE SCHULTZ
************@**********.***
https://www.linkedin.com/in/katherine-schultz-2a855173/
**** **** ***, *** *****, NV 89107
PROFESSIONAL SUMMARY: Dynamic and highly motivated professional with extensive experience in Biology, technical writing, and education. Proven ability to adapt to fast- paced environments and manage multiple projects. Excellent communication, problem- solving, and organizational skills.
EDUCATION
Master of Science in Ecology and Evolutionary Biology University of Nevada, Las Vegas
Aug 2018 – May 2021
Bachelor of Science in Pre-professional Biology
University of Nevada, Las Vegas
Minor in Psychology
Minor in Spanish
Aug 2009 – May 2017
Honors Diploma
Spring Valley High School, Las Vegas, NV
Aug 2005 – June 2009
PROFESSIONAL EXPERIENCE
Service, Support, and Education Coordinator
MicroVet Diagnostics
May 2024 – Present
- Leading service and support initiatives, ensuring client satisfaction and efficient troubleshooting.
- Leading technical support efforts, addressing and resolving customer issues promptly.
- Writing comprehensive training materials, including demo videos, to educate clients and staff.
- Supporting research and development projects, contributing to innovative solutions.
- Designing and implementing virtual training programs to enhance learning experiences.
- Coordinating with various departments to streamline processes and enhance service delivery.
Content Engineer
Global Logic (Vastek)
April 2024 – May 2024
- Collaborating with a Big Tech company on research in AI, machine learning, and natural language processing.
- Technical writing, editing, and proofreading with a focus on large language models (LLMs).
- Prompt engineering and quality control to ensure high standards of content. Administrative Coordinator
Green Thumb Industries
Nov 2023 – April 2024
- Managed visitor flow and security, maintained visitor logs, and monitored security cameras.
- Provided exceptional customer service and performed various administrative tasks.
- Supported finance functions, including report generation and order fulfillment. Chemistry, Physics, Biology Teacher
Ateres Bnos Ita
Mar 2023 – Dec 2023
- Developed innovative curricula for Biology, Chemistry, and Physics.
- Increased student morale and motivation through engaging teaching methods.
- Created lesson plans, laboratory activities, and assessments for high school students. Biomedical Field Engineer
Sable Systems International
Sept 2021 – April 2023
- Installed and validated SSI equipment at global customer sites.
- Trained customers in equipment usage and data analysis.
- Provided technical support and contributed to product development and marketing materials.
Research Associate
Sable Systems International
May 2021 – Sept 2021
- Tested equipment for user experience and accuracy.
- Assisted in experimental design and data management.
- Presented research findings at scientific conferences. Graduate Research Assistant
Dr. Mira Han Lab and Dr. Allen Gibbs Lab, UNLV
Dec 2020 – May 2021
- Conducted bioinformatic data analysis and RNA sequencing.
- Performed meticulous laboratory work and mentored undergraduate volunteers. Graduate Research Assistant
Dr. Donald Price Lab, UNLV
Jan 2017 – Dec 2019
- Led experimental designs and laboratory management.
- Trained and supervised undergraduate students.
- Published research in peer-reviewed journals.
**Undergraduate Research Assistant**
Dr. Boo Shan Tseng Lab, UNLV
Aug 2017 – Dec 2018
- Executed BSL2 level experiments and mastered various laboratory techniques.
- Maintained aseptic conditions and proper handling of chemicals. Graduate Teaching Assistant
UNLV
Aug 2017 – May 2021
- Taught undergraduate laboratory classes and engaged with students online.
- Graded assignments and upheld university conduct policies. Tutor
Aug 2007 – Present
- Tutoring groups and individuals in STEM, liberal arts subjects, and test preparation from kindergarten to college level.
PUBLICATIONS
- Schultz, K., "Differential Gene Expression in Starvation Selected Drosophila Melanogaster" (2021). UNLV Theses, Dissertations, Professional Papers, and Capstones.
[Link](http://dx.doi.org/10.34917/25374093)
- Billings, A.C., Schultz, K., et al. "Starvation-resistance trade-offs and female preferences in Drosophila melanogaster." Journal of Behavioral Ecology, 30(1), 231–239 (2019). AWARDS AND AFFILIATIONS
- NCGR Virtual Summer Bioinformatics Intensive
- Graduate Colloquium, Graduate Student Showcase Poster Presentation
- Graduate College Mentorship Certification
- Science Olympiad Assistant
- Association of Pre-Health Professionals
- American Medical Student Association
- Biology Graduate Student Association
- American Society for Microbiology
- Advancement Via Individual Determination
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