Customer Service Representative

Location:

Kaduwila, Badulla, Sri Lanka

Posted:

August 10, 2024

Contact this candidate

Resume:

• Name in Full : Galbada Payagalage Charles

Muthumal Sandunika

• Date of Birth : 04/11/1999

• Residence : Kaduwela

• Permanent Address : No.66/10, Reservoir Hill,

Haputale Road, Bandarawela

• National ID : 993090786

• Nationality : Sri Lankan

• Gender : Male

• Civil Status : Single

• School : B/Dharmashoka Secondary School,

Bandarawela.

G.C.E. O/L

INDEX (55166466) 2015

SUBJECT GRADE SUBJECT GRADE

Sinhala - A History - B

Buddhism - A Science - B

Mathematics - A Arts - B

Geography - A English - C

ICT - A

G.C.E. A/L

INDEX (6608400) 2019

Business studies - C

G.C.E. A/L

INDEX (3547647) 2018

General English - C

GIT - A.

Education

Charles

*******@*****.***

+94-70-512-*-***

Customer Service Representative

HSBC Sri Lanka, Union Place July 2023 - Present

Looked forward to get an experience with a reputed company to build up my career.

Call Center Agent (DTV)

Dialog Axiata, Colombo Nov 2022 - Feb 2023

After completing the Diploma and the OJT started to build up a career in customer service.

Associate Image Processor

Orel IT, Maharagama Dec 2019 - May 2020

Worked as an Associate Image Processor [Data-entry oﬀicer] for 06 months at Orel IT and Iʼve resigned to start professional studies.

Cashier

John Keells Holdings, Colombo Sep 2019 - Nov 2019 Just after the ALs started to work as a cashier at OneGalleFace Mall Keells and Delpe-Keells Outlet,

afterwards shifted to another field.

Experience

DIPLOMA IN COMPUTER NETWORKING WITH

CCNA : 2021

Vocational Training Authority of Sri Lanka,

Narahenpita

DIPLOMA IN ENGLISH : 2016

The English Bee Academy, Kandy

COMPUTER ADVANCED TECHNOLOGY

COURSE : 2013

New Moon Information Technology Institute

COMPUTER CERTIFICATE COURSE : 2012

New Moon Information Technology Institute

Studies

Profile

• Microsoft Excel

• Microsoft Oﬀice

• Computer Software and

• Application Knowledge

• Designing

• Data Analysis

• Project Management

• Administrative

• Writing Skills

• Foreign Languages

SKILLS

Charles

I hereby declare that the above particulars of

information and facts stated finished by me in this resume are true, correct and complete to the best of knowledge.

• INTRODUCTION TO NETWORKS

Certified by CCNAv7 Academic at Vocational

Training Authority of Sri Lanka

• SWITCHING, ROUTING AND WIRELESS

ESSENTIALS

Certified by CCNAv7 Academic at Vocational

Training Authority of Sri Lanka

• ENTERPRISE NETWORKING, SECURITY

AND AUTOMATION

Certified by CCNAv7 Academic at Vocational

Training Authority of Sri Lanka

• BRIDGING

Certified by CCNAv7 Global Academy

• NETWORKING ESSENTIALS