Painter, Customer Service Representative, Secretary

Kelly Ray

**** ***** ******** ***, ********, NC, USA, Seagrove, North Carolina, United States, 27341 743-***-****

***********@*****.***

Detail-oriented and efficient Housekeeping professional with 5+ years of experience in maintaining cleanliness and organization in various residential and commercial settings. Proven track record of delivering high-quality service and exceeding client expectations. Possess strong attention to detail, excellent time management skills, and the ability to work independently or as part of a team. Seeking to leverage my skills and experience to contribute to a reputable organization in need of a dedicated and reliable Housekeeping professional. Diligent and detail-oriented cleaner with over 5 years of experience in providing high-quality cleaning services in various settings including residential, commercial, and industrial. Skilled in operating cleaning equipment and chemicals safely and efficiently. Demonstrated ability to prioritize tasks and manage time effectively to ensure all cleaning duties are completed to the highest standards. Reliable, punctual, and able to work independently or as part of a team. Strong work ethic and commitment to providing exceptional results for clients. Professional Experience

Alpine Health and Rehabilitation March 2023 - November 2023 Housekeeping

Living Colors Painting and Remodeling October 2016 - December 2023 Lead Painter

Demonstrated ability to maintain cleanliness and orderliness in various rooms and common areas Proficient in using a variety of cleaning equipment and supplies to ensure a high standard of cleanliness

Skilled in following safety protocols and procedures to prevent accidents and ensure a safe environment for guests and residents

Experienced in conducting thorough inspections and reporting any maintenance issues or damages to management promptly

Proven track record of providing excellent customer service by responding promptly to requests and addressing concerns timely

Efficiently cleaned and sanitized various work environments, including offices, restrooms, and common areas

Followed proper cleaning procedures and safety protocols to ensure a tidy and hazard-free space Managed inventory of cleaning supplies and equipment, restocking as needed to maintain a clean workspace

Collaborated with team members to prioritize tasks and complete cleaning duties in a timely manner

Demonstrated strong attention to detail and commitment to excellence in all cleaning tasks Clean and sanitize resident rooms, common areas, and bathrooms following established cleaning procedures and safety guidelines

Restock supplies and ensure all necessary items are readily available for residents, such as linens, toiletries, and cleaning products

Assist with laundry duties, including washing, drying, folding, and organizing residents' clothing and linens

Collaborate with other staff members to maintain a clean and welcoming environment for residents and visitors

Adhere to infection control protocols and report any maintenance issues or safety hazards to the appropriate personnel

Supervised and led a team of painters to ensure quality workmanship and meet project deadlines Oversaw paint preparation, application, and finishing techniques to maintain high standards of craftsmanship

Coordinated with clients and project managers to develop paint schedules and color schemes Dollar General April 2015 - September 2016

Assistant Manager

Trained new painters in proper techniques and safety procedures to promote a safe and efficient work environment

Managed inventory of paint supplies and equipment to ensure adequate resources for projects Skilled in reading and interpreting blueprints and technical drawings to execute precise and accurate carpentry projects

Proficient in using a wide range of carpentry tools and equipment to build, install, and repair structures and fixtures

Experienced in performing various carpentry tasks, including framing, finishing, cabinetry, and trim work

Knowledgeable in different types of wood and materials used in carpentry projects to ensure quality and durability

Strong attention to detail and ability to work independently or as part of a team to meet project deadlines and exceed client expectations

Installed and repaired various types of roofing materials including shingles, tiles, and metal Conducted inspections to identify and repair leaks, water damage, and other roofing issues Operated equipment such as nail guns, saws, and ladders to complete roofing projects efficiently Ensured compliance with safety regulations and measures to prevent workplace accidents Collaborated with team members to complete projects on time and within budget restrictions Skilled in reading blueprints, taking measurements, and executing precise cuts to build custom cabinets, furniture, and trim work

Proficient in operating a wide range of power tools and hand tools to complete various carpentry tasks such as framing, installation, and finishing Experienced in conducting on-site assessments, estimating materials and costs, and coordinating with clients to ensure project specifications are met Knowledgeable in carpentry techniques, safety protocols, and building codes to deliver high-quality work that meets industry standards

Strong attention to detail, problem-solving skills, and ability to work independently or collaboratively in a fast-paced construction environment

Installed various types of flooring, including hardwood, laminate, vinyl, and tile, in residential and commercial settings

Prepared subfloors by leveling, cleaning, and applying appropriate adhesives and underlayments Inspected flooring materials for quality and ensured proper installation techniques were used Collaborated with clients to provide recommendations on suitable flooring options based on their needs and budget

Maintained a clean and organized work area, adhering to safety guidelines and regulations Skilled in preparing surfaces and applying drywall materials in a timely and precise manner Proficient in hanging, taping, finishing, and repairing drywall to meet project specifications Experienced in measuring and cutting drywall to fit specific dimensions and angles Knowledgeable in using various tools and techniques to ensure smooth and seamless drywall installations

Familiar with safety protocols and practices to maintain a safe work environment while working with drywall materials.

Assisted the Manager in overseeing daily operations, including staff scheduling, inventory management, and customer relations within a fast-paced retail environment. Conducted regular performance evaluations and provided constructive feedback to team members, resulting in improved overall performance and morale. Managed vendor relationships, negotiated contracts, and monitored supplier performance to optimize costs and maintain high product quality standards. Efficiently restocked shelves and displays according to inventory levels and store layout Organized incoming inventory, checked for accuracy, and assisted with unloading deliveries Rotated products to ensure oldest items were placed at the front for customer convenience Maintained cleanliness and organization in the stockroom and on the sales floor Provided excellent customer service by helping locate items and answering product inquiries Viking Steel August 2011 - April 2015

Iron Worker

Carillon Assisted Living August 2000 - May 2002

Lead Cook

Education

Southwestern Randolph High School at Asheboro NC

Efficiently completed cash transactions with accuracy and attention to detail Provided excellent customer service by greeting and assisting customers in a friendly and professional manner

Maintained a clean and organized workspace, including restocking items and keeping the cashier area neat

Processed credit card transactions and handled cash operations according to company policies Collaborated with team members to ensure smooth operations during peak hours and resolve any customer concerns efficiently

Responsible for opening and closing store, including completing cash transactions, balancing registers, and ensuring security procedures are followed Managed inventory levels and placed orders to replenish stock in a timely manner Trained and supervised team members to ensure excellent customer service and operational efficiency

Implemented store policies and procedures to boost sales and reduce shrink Addressed customer inquiries and resolved any issues to ensure customer satisfaction and loyalty Expert in performing structural steel erection, reinforcement, and welding to ensure compliance with building codes and safety standards

Skilled in reading and interpreting blueprints, architectural drawings, and specifications to plan and execute iron work projects efficiently

Proficient in operating heavy machinery and tools, such as cranes, forklifts, and grinders, to facilitate the assembly and installation of iron structures Experienced in conducting on-site inspections and assessments to identify potential hazards and implement effective safety measures to prevent accidents Strong ability to collaborate with team members, contractors, and project managers to meet project deadlines and deliver high-quality iron work solutions Installed and repaired various types of staircases and railings in residential and commercial buildings, ensuring compliance with safety standards and building codes Proficient in measuring, cutting, and shaping materials such as wood, metal, and glass to create custom stair and rail designs based on client specifications Experienced in using a variety of tools and equipment, including saws, drills, and welders, to fabricate and install stairs and rails with precision and accuracy Collaborated with contractors, architects, and homeowners to develop design concepts and provide recommendations for improving the functionality and aesthetics of stair and rail systems Managed kitchen operations and led a team of cooks to ensure smooth service during high-volume shifts

Developed and executed new menu items, incorporating culinary trends and dietary restrictions Trained and mentored kitchen staff on proper cooking techniques, safety procedures, and sanitation practices

Implemented inventory control measures to minimize waste and optimize food costs Collaborated with the executive chef to create special event menus and catered to guest requests and dietary needs

Created and implemented balanced and nutritious meal plans for patients according to dietary restrictions and preferences

Maintained kitchen cleanliness and sanitation standards while preparing and serving food Collaborated with healthcare professionals to ensure dietary needs and goals of patients were met Monitored food inventory and placed orders for supplies in a timely manner to prevent shortages Provided exceptional customer service by addressing patient inquiries and concerns regarding dietary options

Key Skills

Overall, my educational journey as a General Education major has shaped me into a well-rounded individual with a holistic approach to learning. I am prepared to tackle the challenges of the modern world with an open mind, a strong foundation of knowledge, and a commitment to lifelong learning. My experiences as a General Education major have not only broadened my intellectual horizons but have also equipped me with the skills necessary to thrive in a rapidly evolving and interconnected society.

The interdisciplinary nature of the General Education program has equipped me with a well- rounded perspective on complex societal issues, fostering a sense of global awareness and cultural sensitivity. I have engaged in discussions on topics ranging from ethics and diversity to environmental sustainability, expanding my worldview and cultivating a deep sense of empathy and understanding for diverse perspectives.

Through my educational experience as a General Education major, I have participated in experiential learning opportunities that have allowed me to apply theoretical knowledge to real- world situations. These experiences have helped me develop practical skills, such as teamwork, adaptability, and leadership, which are crucial for success in both academic and professional environments.

As a General Education major, I have honed my research skills through projects that required me to analyze and synthesize information from multiple sources. I have cultivated a deep appreciation for learning across disciplines and have actively sought opportunities to explore new subjects, ensuring a broad understanding of various fields of study. Pursuing a General Education major has provided me with a well-rounded academic foundation, with a focus on a variety of disciplines such as humanities, social sciences, natural sciences, and mathematics. Through a diverse range of coursework, I have developed critical thinking skills, problem-solving abilities, and effective communication techniques that are essential in navigating the complexities of today's world.

Cleaning

Knowledge of cleaning products and equipment

Attention to detail

Time Management

Teamwork

Flexibility

Problem Solving

Speed and efficiency

Welding

Caulking

Culinary Experience

Lawncare

Supervising Experience

Mechanical Knowledge

Cooking

Construction

Plumbing

Menu Planning

Kitchen Experience

Heavy Lifting

Food Preparation

Trim Carpentry

Meal Preparation

Construction Management

Mowing

Hand Tools

Assembly

Power Tools

Furniture Design

Custom Section

Assessments Taken

Customer focus & orientation: Proficient

Attention to detail: Proficient

Work motivation: Proficient

Mechanical Knowledge: Proficient

Basic computer skills: Proficient

Delivery driver: Proficient

Work style: Reliability - Proficient

Workplace Safety: Proficient

Basic maintenance and repair: Proficient

Sales skills: Proficient

Sales fit: Proficient

Warehouse Safety: Proficient

Construction safety: Proficient

Automotive maintenance: Proficient

Typing

Communication Skills

Phone Etiquette

Data Entry

Laundry Services

Disinfectant

Sanitation

Detail Oriented

Interpersonal communication

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