Salesforce Developer

SHELDON WILLIAMS

Salesforce Developer/ Consultant

+1-901-***-**** *.************@*****.*** www.linkedin.com/in/sheldon-williams-71391798 Memphis,TN Skills

Apex Java SOQL SOSL CSS HTML Javascript XML SOAP Callouts REST Callouts Aura Component Lightning Web Components(LWC) Visualforce ESB Integration ETL Integration Data Mapping Tableau Integration Web Services CI/CD Agile Sprint Planning GIT CLI Experience Cloud Sales Cloud Service Cloud Community Cloud AWS

Summary

Experienced Salesforce Developer with a strong background in apex development, integrations and component enhancements. Outstanding team collaborator with strong verbal and written communication skills. Explains complex technical details in simplified terms, advising clients on proper resources to achieve established goals. Hardworking and efficient with superb time management and problem-solving abilities. Experience

First Horizon Corp Memphis, TN

Salesforce Developer/Admin 09/2019 - 09/2023

Write and update custom Apex Controllers and Test Classes Create and update Aura components and Lightning Web Components Speak with Product Owners for product requirements Webex Telephony configuration and integration

Provided Data Mapping for web services

Rotated Administrative responsibilities

Integrate with backend systems via ESB, ETL and other API systems Migrate data and metadata between environments to maintain consistent test data Configure and Customize 'Customer Complaint Ticket' tracking for the call center using Cases Leafly Remote

Salesforce Developer/ Consultant 06/2022 - 01/2024 Write Apex controllers and Test Classes

Create invocable methods to improve administrator declarative functionality Create aura components and flows to improve readability Consult with the Sales team to display pertinent information Utilize junction objects & declarative functionality to validate records and increase employee efficiency Create batch processes to improve all sales employee efficiency Integrated with and worked around managed packages Integrate Tableau Reports on record pages and Dashboards Projects

Call Center Desktop Replacement First Horizon

2020 - 2023

Replicate "Call Center Desktop" functionality in Salesforce Big project with tight deadline

Updated complex flows that required at least 5 callouts depending on the path Collaborated with ETL and ESB teams to get required information Became proficient creating test classes that required multiple callout integrations Uber Eats Integration Leafly

2023

Design, configure and implement validation process to maintain legal compliance Used familiarity with Junction objects to link records Integrated with 3rd party database using a REST API and parsing JSON responses Create flows so sales team could immediately validate a license, increasing account acceptance by 3 days Create daily batch process to validate license status to maintain store listing with Uber Eats Implemented CI/CD pipeline with Github to maintain a repository of class changes www.enhancv.com Powered by

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Education

Woz U Location

Fullstack Development Certificate 09/2018 - 06/2019 Built database-driven web applications using JavaScript,MongoDB,Java, React and other frameworks. Created interactive client-side apps using the React library. Deployed the web application onto AWS.

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