Customer Service Teacher Assistant
Resume:
Ashley Coleman
Justice, IL *****
*******.**********@*****.***
Work Experience
Teacher Assistant
YMCA of Greater Kansas City-Kansas City, MO
August 2023 to February 2024
• Provide a playful, secure, home style environment for the young children
• Prepare lessons plans and meal plans
• Sanitize supplies and equipment
• Teach Creative learning skills
Full Time Student
Ultimate Medical Academy-Justice, IL
November 2020 to June 2022
Remained self-directed, motivated, and accountable for personal actions.
Came prepared for class and completed assignments on time.
Navigated new technology, utilized available resources, and set realistic expectations. Childcare Provider
Private Duty Childcare-Kansas City, MO
May 2016 to August 2020
Created and maintained a warm, secure, and affectionate climate for young children.
Responsible for the care and wellbeing of the children, organized activities, and collected payments.
Taught basic skills such as sharing toys, bathroom procedures, and how to play with other children. Flex Associate
Amazon Distribution Pantry-New Century, KS
December 2019 to May 2020
Picked customer orders on all levels of a multi-level mezzanine, scanned items, and placed them into totes.
Packed, shipped orders, and troubleshot problems to resolution.
Adhered to strict safety, quality, and production standards in a fast-paced environment. Cashier / Team Member / Customer Service
Pepper Jacks-Lee Summit, MO
May 2018 to December 2018
Performed a variety of tasks including order preparation and assisting customers.
Took orders, operated cash register, accepted payments, and maintained a clean and organized workstation.
Stocked and organized inventory, counted cash drawer, answered inbound calls, and monitored online orders.
Ashley Coleman (cont.)
Cashier / Carhop / Customer Service
Sonic Drive-in-Lee Summit, MO
August 2017 to November 2017
Ensured service met operational standards, greeted guests, took and delivered orders, and accepted payments.
Counted cash drawer, cleaned areas, stocked inventory, and communicated via headset with drive thru customers.
Responded to guest requests, ensured food safety and order accuracy, and provided exceptional customer service.
Childcare Provider
Private Duty Childcare-Chicago, IL
February 2013 to June 2015
Responsible for the specific needs and particular requirements of the children as set by the parents.
Prepared meals and snacks, helped with baths and made certain children were in bed on time.
Maintained a safe environment, collected payments, and planned age-appropriate activities. Education
Associate of Science degree in Health and Human Services Ultimate Medical Academy - Clearwater, FL
November 2020 to June 2022
Skills
• Anatomy & Physiology
• Values and Ethics Medical Terminology
• Cultural Diversity
• Counseling
• Intervention Strategies
• Vulnerable Populations
• HIPAA Compliance
• Advocacy
• Evaluation Methods Self-Care
• Interpersonal Professional Communications
• Social Services
• Program Planning
• Pathophysiology
• Public and Community Health Systems
• Wellness Crisis Intervention
• Behavioral Health Intervention
• Social Welfare
• Diversity
• Interview Techniques Family Dynamics
• Human Behavior
• Allied Healthcare Health and Human Services
• Community Resources
• Crisis Response
• Healthcare Delivery
• Case Management
• Teaching
• Childcare
• Mental Health Counseling
Certifications and Licenses
CPR Certification
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