Guest Experience Customer Service
Resume:
Contact
Davie, FL, *****
*******.***@*****.**
m
https://bold.pro/my/dan
-mandich/298r>Bold Profi
le
Skills
Goal-Oriented
Travel industry knowledge
Exceptional communication
Cultural Awareness
Client Relationship Building
Sales proficiency
Travel Bookings Processes
Teamwork and Collaboration
Customer Service
Microsoft Office
Problem-Solving
Reservations Booking
Travel research
Time Management
Problem-solving abilities
DM
Dan Mandich
Senior Cruise Consultant
I am a seasoned professional with a background in luxury cruise sales and marketing, focusing on business development, lead generation, and strategic planning. I am equipped with a diverse skill set that includes Outbound phone sales, reservation planning, geographic proficiency, and over 300 days of personal cruise experience. My career goals align with leveraging this expertise to drive growth and sales, making me an ideal candidate for your outbound sales agent. Work History
Personal Cruise Consultant
Seabourn Cruises, Seattle, WA
Planned all aspects of the guest experience to
include but not limited to :
Specific cruise that is perfect for ALL participating Airfare
Transfers
Pre and post hotels
Suite customization
Shore Excursions
2023-10 -
Current
Personal Cruise Consultant
Scenic Luxury Cruises, Hollywood FL
Planned all aspects of the guest experience to
include but not limited to :
Specific cruise that is perfect for ALL participating Airfare
Transfers
Pre and post hotels
Suite customization
Shore Excursions
2022-05 -
2023-08
Personal Cruise Consultant
Silversea Cruises
Planned all aspects of the guest experience to
2019-01 -
2021-03
Multitasking
Travel Destination Advice
International and Domestic
Travel
Self Motivation
include but not limited to :
Specific cruise that is perfect for ALL participating Airfare
Transfers
Pre and post hotels
Suite customization
Shore Excursions
Personal Cruise Consultant
Crystal Cruises
Planned all aspects of the guest experience to
include but not limited to :
Specific cruise that is perfect for ALL participating Airfare
Transfers
Pre and post hotels
Suite customization
Shore Excursions
2017-01 -
2019-01
Personal Vacation Specialist
Luxury Cruise Connections
Planned all aspects of the guest experience to
include but not limited to :
Specific cruise that is perfect for ALL participating Airfare
Transfers
Pre and post hotels
Suite customization
Shore Excursions
2012-01 -
2017-01
Contact this candidate