Allocations Analyst / Customer Service Rep
Resume:
Joseph Quinley
Management at large Storage Facilities & Accomplished Senior Allocations Analyst.
Bronx, NY 10472
****.*.*******@*****.***
Versatile, accomplished allocation analyst with proven expertise in allocations, planning, and store development which includes over nine years of meeting company objectives through strategic allocation planning, inventory management, sales evaluation and brand development as well as on site management of several facilities for upkeep, accounts payable, accounts receivable, and base management relay and customer support inquires. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Manager
Hamilton Self Storage-Southaven, MS
September 2022 to December 2023
• Provide exceptional customer service by assisting customers in understanding their storage needs, recommending appropriate solutions, and facilitating the rental process.
• Assist both reservation and walk-in customers in renting storage units, explaining lease terms, fees, insurance, and completing lease agreements.
• Manage inventory of merchandise, including essential items like boxes and tape, and ensure availability of products that meet customer needs.
• Maintain up-to-date customer accounts and perform necessary collections activities.
• Ensure the cleanliness and presentation of the property, including cleaning units, sweeping, mopping, and maintaining a safe and welcoming environment.
• Manage cash drawer, conduct daily deposits, and maintain accurate financial records.
• Perform daily physical inspections of storage units to ensure inventory availability and security.
• Work two locations in Southaven: Pleasant Hill Road facility & Goodman/Getwell facility (site office). Allocation Analyst for Apparel, Footwear, Bed/Bath, Health Aids Freds Inc-Memphis, TN
October 2015 to October 2016
Cosmetics, Automotive, and Hardware
* Increased sales by double digits in Women/Children Apparel for both Q1 & Q2 [FY2016] Allocation Analyst for Men's Apparel, Hats and Accessories City Gear-Memphis, TN
August 2011 to March 2015
Temp Accounting Clerk / Payroll Clerk
City Gear-Memphis, TN
August 2011 to December 2011
Investigated differences in tender reconciliations and correct exceptions.
* Processed payroll and resolved time clock errors within ADP portal Computer Lab Technical Assistant
DeSoto County Schools-Southaven, MS
August 2007 to July 2011
Assisted tech support for all classrooms at Hope Sullivan Elementary School
* Taught computer safety and functions to 1,000+ students weekly
* Proctored MS State Testing: M.A.P. and C.P.A.A.
Education
Bachelor's degree in Education
University of Mississippi - Oxford, MS
August 2010 to June 2013
Skills
• Business Analysis
• Strategic Planning
• Data Analysis
• Business Requirements
• Agile
• Assistant Manager Experience
• Accounts Receivable
• Customer service
• Cash handling
• Payroll
• Accounts receivable
• Accounts payable
• Hotel experience
• Leadership
• Cash handling
• POS
• Store management
• Microsoft Office
• Microsoft Word
• Phone etiquette
• Data entry
Certifications and Licenses
Driver's License
July 2020 to April 2029
Assessments
Management & leadership skills: Impact & influence — Proficient January 2024
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
* Strong ability to manage details and meet deadlines with a sense of urgency
* Able to speak with confidence and conviction in a concise manner using strong communication skills; including both verbal and written
* Strong decision making skills with an ability to translate findings from analysis into a business strategy by reading and reacting to the business
* Intermediate to advanced knowledge of Microsoft Office with proficiency in Excel pivot tables, v-Lookup & creating formulas and paths to connect various data for analysis
* Self-motivated and eager to learn new applications, skills and ways of thinking
* Highly organized, detail oriented and self-dedicated
* Proficient in both inventory management and data analysis
Contact this candidate