Human Resources Team Member

LORA E. WALTERS

***** ********* **** *****, ****** City, Florida 33330

Phone: 954-***-**** (mobile)

E-mail: **********@***.***

PROFESSIONAL EXPERIENCE

Five Star Premier Residences of Hollywood (FNA) Classic Residence by Hyatt, A VI Community, Hollywood, FL

Director of Human Resources – (Company was purchased by Five Star Senior Living on 12/15/2011) 01/2005-Present

Responsible for the employee relations process, recruitment and on-boarding, payroll and time and attendance system, benefits and open enrollment, FMLA, ADA and EEO compliance and administration, AHCA compliance, performance review process, safety and workers compensation process, disciplinary action process, facilitation of internal investigations, providing counseling, coaching, and training of directors, managers, and employees.

Integral member of the Senior Leadership team.

Collaborate with senior business leaders to create and execute the overall HR strategy on the long-term visions for key talent initiatives.

Lead by example, as a hands-on worker who gives our team members an example in leadership to follow.

Drive Community effectiveness and team member engagement by hiring and managing a diverse, highly motivated, and high performing team of individuals.

Excel at listening to team members and management, by transforming what I learn into actionable initiatives to make improvements in their work.

Strive to inspire and challenge our team members to excel and perform at their highest level and to love where they work.

Developed and lead the Team Member Enthusiasm Committee to improve team member morale and engagement.

Hired and developed three HR Assistants, who were later promoted internally to HR Managers for the Company.

Chosen to lead a special project COVID-19 testing program, with the onset of COVID-19, ensuring the community is in compliance with all rules, guidelines, and regulations.

Fairfield Resorts/RCI, Margate, FL

HR Recruiter 12/2003-01/2005

Integral member of HR team responsible for recruitment, employee relations, training.

Worked closely with the management team to learn top KPI’s of their opened positions and then used behavioral interviewing to ensure I selected the best candidate to fill their positions.

Trained to use the Taleo Systems for recruitment.

Reason for Leaving: Accepted an offer for a Human Resources Director position.

Spirit of America Servicing, Inc., Hollywood, FL

Human Resource Manager 03/2002-06/2003

Leader of the HR team responsible for employee relations, recruitment, payroll, enforcing policy and procedures, conducted internal investigations, counseling, coaching, training of managers and HR staff and the performance review process.

Reason for Leaving: The company went through a mass lay off (WARN ACT) and closed the facility on June 27, 2003.

Bed Bath & Beyond, Sunrise, FL

District Human Resources Manager 04/2000-03/2002

Oversaw the HR functions in 6 stores in the South Florida area.

Integral member of HR team responsible for management recruitment, management training, enforced policy and procedures, conducted internal investigations, documented performance through monthly reports, communicated status of workman’s compensation cases, responsible for the payroll issues of all 6 store locations.

Assisted in hiring associates and supporting the opening of new stores in the area.

Researched ways of streamlining and standardizing processes to support the HR function

Reason for Leaving: Accepted an opportunity to lead a Human Resources Department.

CERTIFICATIONS & PROFESSIONAL TRAINING

PHR Certification Conferred 01/2009

Attended various SHRM Conferences, National SHRM Conference 2009 & 2015

Attended HR Florida 2010, 2011, 2012 & 2016

Attended HRABC Annual Conference 2009 & 2011

Attended SPHR/PHR Preparatory Class sponsored by Barry University 2011

EDUCATION

Florida International University Miami, FL

Bachelor of Business Administration

Cum GPA: 3.49 Marketing GPA: 3.36

Major: Marketing

Dean’s List four semesters; worked part-time to finance education

REFERENCES

To be furnished upon request

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