Administrative Support Human Services

BEVERLY FLANAGAN 978-***-**** ** Bayview Terrace *******.****.********@*****.*** Danvers, Massachusetts 01923

OBJECTIVE

Seeking to transition from health & human services to pursue engaging, creative work in writing, editing, and virtual assistance, part time on a freelance, contract, or permanent basis

SKILLS

Provided direct service to clients, administrative support, mid-level program management for small to medium-size non-profit organizations

Coordinated & facilitated healthy living, recovery, & support groups in faith-based & and community settings

Maintained data & information integrity, documentation & record systems, & department statistics for specialized human services departments

Detail oriented, flexible, able to manage changing priorities & meet deadlines, independently

Committed to high standards of professional excellence, with strong sense of ethics

EXPERIENCE

Long Term Care Ombudsman/ Healthy Living/ Volunteer & Ombudsman Program Manager Senior Care, Inc. Gloucester, MA 2015---2022 North Shore Elder Services Danvers, MA 2009-2015

Medical Records Coordinator Health & Education Services, Inc. Beverly, MA 2006-2008

House Manager/ Resident Services Coordinator Haven of Grace, Inc. Woonsocket, RI 2001-2006

EDUCATION

BS Liberal Studies: Psychology & Paralegal Studies, Excelsior College (2004) Certificate in Whole Health Education, National Institute of Whole Health (2010) Certificate in Reminiscence & Life Story Work, University of Wisconsin/Superior (2016) Certificate in Sage-ing Leadership, Sage-ing International (2022)

Trainings: Proofreading & Copyediting through Universal Class & Udemy, Becoming a Proofreader through Knowadays (formerly Proofreading Academy) 2020-2022

Certifications: Chronic Disease Self-Management (2011), Matter of Balance/Falls Prevention (2012), Eden Associate for Culture Change in long Term Care (2013), Powerful Tools for Caregivers (2015), Savvy Caregiver/Focus on Alzheimer's & Other Related Dementias (2017), Certified Sage-ing Leader (2022)

PROFESSIONAL ASSOCIATIONS

NAIWE (National Association of Independent Writers and Editors) Christian PEN (Proofreaders & Editors Network)

Contact this candidate