Customer Service Representative
Resume:
Harpreet Kaur
Surrey, BC, (V*R 2H6)
************@*****.***
Objective:
Friendly and dedicated customer service representative with 1.5 years of experience. Skilled in conflict resolution and adept at providing exceptional customer support. I successfully leveraged my skills in a challenging customer service role.
Education:
LaSalle college, Vancouver Associate of arts degree Experience:
Five Guys
- Part time
- Preparing Food, working cash register, maintaining sanitary conditions Skills developed:
- Customer service
- Working well under pressure
- Memorizing tasks
Customer Service Representative
The Stoffers- Delhi, India
March 2023- February 2024
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Handle and resolve customer complaints, providing appropriate solutions and alternatives.
- Identify and escalate priority issues to the appropriate channels.
- Maintain a prominent level of customer satisfaction through excellent service. Customer Support Specialist
Sher-E-Punjab Trading Co.- Firozpur, India
August 2022- February 2023
- Provided product information and assistance to customers in a fast-paced environment.
- Handled returns, exchanges, and refunds, ensuring customer satisfaction.
- Assisted in training new customer support team members. Skills:
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities.
- Proficient in Microsoft Office and CRM software.
- Ability to multitask and work in a fast-paced environment. Availability:
Wednesday, Thursday, Friday, Saturday and Sunday
Contact this candidate