Customer Care Return
Resume:
KIMBERLY APONTE
Student
Experience
Language
I was able to print out customer orders, help design/place orders, handle IPostal mail, UPS and USPS shipping services, return (Experess,Happy, and Amazon )services, running a department alone, customer return, money handling, handling customer orders by due dates, calling customer and customer care.
I was able to work closely with dogs spend time with them, bathe and brush them, clean after them, clip their nails, and clean their ears. I also got the privilege to be a substitute receptionist, this gave me the ability to call customers to confirm/make their appointments, schedule, plus money handling .
I was the caretaker of about ten kids and other kids amongest other groups, ages ranging from 9-13. I would follow a scheduled activity sheet with times or get creative and consuct what the kids would have wanted. We be in various locations such as a pool, park, bowling alley, school etc. Jul 2022- Jun 2024
Nov 2020 - Jul 2022
Jun 2016 - Aug 2018
I am a 23 year old, currently taking classes at Westchester Community College. My first Job was a Camp Counselor at Young People’s Day Camp for approximately 3 summers, which gave me the opportunity to observe children in various outdoor and indoor settings, follow a schedule along with activities or create one of mine or their choosing. My next job was Dog Bathing, this gave me the ability to work closely with animals, clean/brush them, clip their nails, clean their ears. I was also a substitute receptionist, I would schedule+ make schedule changes, call customer to remind + confirm/cancel appointments, handle transactions and clean up my station afterwards for two years. My recent job was a Staples Print and Marketing retail employee, I would handle customer enquiries, help place printing orders, handle ipostal mail, follow instructions both audible and written, produce printing orders by due dates, schedule printing orders, handle difficult customer situation at times alone, handle online orders + online customer care plus cleaning my station before the end of my shift. Print and Marketing Associate
Dog Bather
Camp Councler
Staples
Pooch Parlor
Young Peoples Day Camp
****.********@*****.***
111 E Dewey Ave, Wharton, NJ,
07885
Contact
Education
Skills
Associates degree in English
Westchester Community College
Riverside High School
Valhalla, NY
Yonkers, N.Y
2019-Present
2017-2019
English
Spanish
Organized
Communication
Critical thinking
Teamwork
Meeting deadlines
Dog Handling
Cash Handling
Front Desk Experience
Printing
Shipping Services
Customer care
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