Scrum Master Continuous Improvement

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SERWAA. A

Denver Colorado ********@*****.*** / 720-***-****

SUMMARY

I am an accomplished Scrum Master with seven years of experience leading Agile transformations and enhancing team performance. My expertise lies in coaching teams, removing impediments, and ensuring strict adherence to Scrum practices to deliver top-notch software. I have a proven track record of creating collaborative and productive environments, leading multiple cross-functional teams, and driving continuous improvement. My skills encompass fostering communication, optimizing workflows, and efficiently achieving project milestones. I am dedicated to nurturing a culture of excellence and innovation within development teams. SKILLS

• Jira Kaban

• Confluence

• Trello

• Microsoft Azure DevOps

• Zoom Slack

• GitHub

• VersionOne

• ServiceNow

• Microsoft Teams MS Office

• SharePoint Database

• Agile Methodologies

• Scrum Framework

• Team Coaching and Mentoring

• Conflict Resolution

• Sprint Planning and Execution

• Product Backlog Management

• Agile Metrics and Reporting

• Continuous Improvement

• Stakeholder Communication

• Team Collaboration

EXPERIENCE

Senior Scrum Master / Addox Solutions LLC.- Washington DC 05/2022 - Current

• Led agile ceremonies for teams of up to 12 members, ensuring alignment and continuous improvement.

• Coached cross-functional teams on Agile methodologies, fostering collaboration and transparency.

• Streamlined workflow processes using JIRA and Confluence, resulting in improved team productivity and reduced cycle time.

• Managed dependencies and mitigated risks to ensure timely delivery of high-quality products.

• Advocated for Agile best practices, leading to improvements in project delivery time.

• Mentored junior Scrum Masters and team members, guiding their Agile capabilities.

• Collaborated with Product Owners to prioritize and manage the product backlog.

• Monitored key performance indicators (KPIs) to drive continuous improvement initiatives.

• Resolved conflicts and impediments swiftly, maintaining team focus and momentum.

• Utilized Agile project management tools to track progress and ensure transparency.

• Advocated for Agile transformation within the organization, leading workshops and training sessions. Scrum Master / Mitgapp Limited_ United Kingdom 11/2019 - 10/2022

• Championed Agile methodology and scrum ceremonies, enhancing process consistency.

• Coached the team to refine Agile processes, fostering continuous improvement.

• Managed sprint release deliverables for 8 sprints per quarter, ensuring on-time releases.

• Led coaching and training initiatives for newly hired and promoted scrum masters.

• Drove key technology initiatives and projects, improving customer satisfaction.

• Provided training to a product development team on story point estimation.

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Scrum Master / Agile Project Manager / GDIT - DENVER, 03/2017 - 10/2019

• Mentored and guided team members on Agile methodologies and Scrum principles.

• Orchestrated backlog management and collaborated with Product Owners to define user stories.

• Monitored project metrics and resolved risks and impediments proactively.

• Enhanced communication across cross-functional teams, stakeholders, and external partners.

• Implemented Agile tools and software solutions, optimizing project visibility and streamlining workflows. EDUCATION

Professional Scrum Master 1 (PSM 1): ZOE INNOVATION CLOUD TECHNOLOGY. ZICT COLORADO

Bachelor of Science: Business Administration

THE UNIVERSITY OF GHANA

Associate Degree: Business Information Systems

COMMUNITY COLLEGE OF AURORA - CO.

CERTIFICATIONS

• Certified ScrumMaster (CSM) - Scrum Alliance

• Professional Scrum Master (PSM I

• Scrum Product Owner Certified (SPOC)

• Certified Manual testing

REFERENCES

• Available upon request.

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