Pit Operator High School

DT

DAGUN TIENG

******@******.*** 1-209-***-**** Tracy, CA 95376

Resourceful Pit Operator known for high productivity and efficient task completion. Skilled in machinery operation, safety compliance, and team coordination. Excel in fast-paced environments using strong problem-solving abilities, communication, and adaptability to ensure smooth operations. NFI Logistics Tracy, California

Pit Operator

07/2015 - 04/2024

Inspected finished products for accuracy according to customer specifications.

Ensured that all personnel followed company policies and procedures at all times.

Collaborated closely with team members to achieve project objectives and meet deadlines.

NFI Logistics Tracy, California

Supervisor/Leader

07/2015 - 04/2024

Maintained customer accounts by recording account information, reconciling discrepancies.

Checked figures, postings, and documents for accuracy. Corresponded with customers regarding their accounts, making adjustments when necessary.

Verified billing data with client contracts to ensure accuracy of invoicing. Investigated and responded to customer inquiries related to billing issues. Monitored employee productivity levels on a regular basis to identify areas of improvement.

Collaborated with other departments to coordinate workflow processes between teams.

Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.

Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.

Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Tracked progress on projects and provided timely feedback to staff members.

Monitored employee productivity to provide constructive feedback and coaching.

Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.

Trained new employees on company policies, job duties, and performance expectations

Billing bol once shipment was secure and ready

Communicate through email to customers to advise with any discrepancies Summary

Experience

Education and Training

Bear Creek High School Stockton, CA

High School Diploma

06/2003

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