Audio and video editing, Communications

CAPRICIA RICHARDSON

646-***-**** *********************@*****.***

EMPLOYMENT HISTORY

Cashier, Cafe Bilboquet Dec 2023 — May 2024

• Greeted customers in a friendly and professional manner New York City

• Processed payments quickly and accurately, resulting in an increase in customer satisfaction

• Handled customer complaints calmly and professionally, resolving customer issues in a timely manner Retail Associate, Marshall's Feb 2023 — Jun 2023

• Greeted customers and provided knowledgeable assistance in product selection, resulting in an increase in New Rochelle customer satisfaction

• Resolved customer inquires and complaints in a timely and professional manner

• Collaborated with colleagues to ensure efficient workflow and customer service Information Clerk, Board of Elections Nov 2020 — Present

• Greeted clients and provided them with information and superior service. Borough of Queens

• Accurately verified information and updated information databases as necessary.

• Set up and took down voter equipment

Administrative Clerk, Clergy United for Community Empowerment Jun 2019 — Mar 2020

• Performed a variety of administrative duties, including answering phones, taking and delivering messages, Borough of Queens writing memos, making copies, faxing documents, and greeting visitors.

• Handled correspondence, filing systems, and calendar plans.

• Assisted the administration team with any required duties.

• Assisted with light maintenance and cleaning around office

• Provided customer service needs both in person and on the phone EDUCATION

SUNY Purchase

BS Communications/Film and Visual Arts Harrison, NY SKILLS

Adobe Premiere

Microsoft Office

Communication Skills

Customer Service

Problem Solving

Ability to Work Under Pressure

LEADERSHIP EXPERIENCE

Teacher's Assistant, Film 101 Jan 2023 — May 2023

• Assisted professor in setting up equipment and engaging with students Harrison, NY

• Assisted in preparing materials for lessons, presentations, and workshops, ensuring that the necessary resources were readily available for the professor and the students

• Maintained open communication with students, addressing questions and concerns while fostering a positive and collaborative learning atmosphere

Short Film Production Class Jan 2023 — May 2023

• Directed, wrote and edited a short film inspired by the childhood stories of my grandmother spanning the entirety of the semester

• Learned script development

• Engaged in collaborative planning for peers' films as well as my own

• Translated a script to a visual narrative

• Navigated post-production, refining and enhancing the film

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