Sales Representative Customer Service
Resume:
CATHERINE WATKINS
EXPERIENCE
Jun ****
Present
RETAIL SALES ASSOCIATE
HALE HOUSE Fort Worth, TX
Jan 2024
May 2024
MARKETING CONSULTANT
Herff Jones Tuscaloosa, AL
May 2022
Aug 2022
SPECIAL EVENT COORDINATOR
First Choice Transport Fort Worth, TX
EDUCATION
2020
May 2024
BACHELOR'S OF SCIENCE IN
MARKETING WITH A MINOR IN
SALES
The University of Alabama
Tuscaloosa, AL
*******************@*****.***
Fort Worth, TX
www.linkedin.com/in/catherineewatkins
OBJECTIVE
Recent graduate with a Bachelor's degree in
Marketing and a minor in Sales, eager to apply
academic knowledge in a dynamic role. Seeking a
position where I can leverage my creativity,
analytical skills, and passion for consumer behavior to contribute to innovative campaigns and drive
business growth.
SKILLS
Provide exceptional customer service by assisting
with product selections and resolving issues
promptly
·
Demonstrate product knowledge through
effective communication and upselling
techniques
·
Maintain visual merchandising standards to
enhance the overall shopping experience
·
Provided recommendations to the VP of
Marketing and VP of Category Management
regarding new strategies to increase sales of class rings
·
Conducted marketing research to identify target
demographic and competitor analysis
·
Completed secondary research using Mintel
Reports, eMarketer, Statista, and other databases
·
Managed all aspects of event logistics while
adhering to strict timelines and budgets
·
Communicated effectively with vendors and
guests to convey expectations and address
concerns
·
Implemented creative touches and personalized
details to enhance the guest experience
·
· Business Development
· Consumer Insight
· Communication
· Time Management
· Organization
· Customer Service
· Relationship Building
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