Warehouse Manager Customer Service

Ali Fraz

Add: **** Glen Eagle Dr Arlington, TX **001

Cell: +1-682-***-****

Email: ***.******@*****.***

A results driven, self-motivated and resourceful logistics manager who is also a practical hands on operator and has a track record of contributing to the overall growth strategy of an organization. Having a proven ability to ensure first class delivery to the customer base, and experience of working with general merchandise and supply chains / distribution networks. Now looking forward to a making a significant contribution in a company that offers a genuine opportunity for progression.

Work Experience

● Kitchen and Bath Solution ( KBS ). www.kitchenandbathsolutions.com.pk

● Warehouse Manager. Feb 2013 - May 2024

● Vital Cargo Ltd ( United Kingdom ) www.vitalcargo.co.uk

● WareHouse Manager . Sep 2012 - Feb 2013

● Kitchen and Bath Solution ( KBS ). www.kitchenandbathsolutions.com.pk

● Warehouse Manager. Feb 2009 – Sep 2012

● Nokia Siemens Networks, Telenor Project www.nokiasiemensnetworks.com

● Warehouse Officer - Central Region, May 2005 - Dec 2008 Multan & Lahore - Pakistan

Professional Skills

● Team Oriented.

● Hard working and able to thrive under pressure

● Motivated and Flexible.

● Career Orientated

● High level of computer literacy

● A good communicator, both verbal and written.

● Excellent numerical and people management skills.

● Focused and professional attitude.

● Resilient and enthusiastic in all areas.

● Can influence and communicate effectively across multiple sectors.

● Ability to interpret and analyze data.

● Excellent Communication, Customer Service and Management skills.

● Good Organizational and Administration skills with the ability to solve problems in a fast moving environment.

● Experience in a supervisory role in a high volume/turnover business.

● Have a keen interest in logistics

Professional Profile

Kitchen And Bath Solutions. Feb 2013-Till to Date

Ware House Manager

Working as ware house manager in Kitchen and Bath Solutions. Kitchen and Bath Solutions has hundreds of customers all over Pakistan. My responsibility includes the day to day activities of the warehouse which includes the inventory section, import section and finance section. Ensure adherence of shipments and receipts to home country customs requirements and standard operating procedures. Perform quarterly inventory analyses on warehouse facilities, maintain warehouse inventory, and produce status report .

Vital Cargo Ltd. (United Kingdom). Sep 2012 - Feb 2013 Warehouse Manager

Vital cargo is UK's emerging cargo company, established in September 2012. I got the opportunity to create all the procedures and inventory sheets from the beginning in United Kingdom. Supervised a team of seven warehouse workers and drivers engaged in customer service, stocking, inventory maintenance, order fulfillment, and transport. Oversaw truck loading / unloading and pick / pack operations. Scheduled sheets and planned driver routes. Assisted customers with day to day queries, orders and coordinated cargo distribution in Pakistan with TCS. Hired, trained and evaluated staffs. Ensured the content accuracy of products delivered to the customers in Pakistan. Nokia Siemens Networks, Telenor Project May 2005- Dec 2008 Warehouse Officer

Worked at the second biggest warehouse of Nokia Siemens Networks (Telenor Project). Responsibilities included to oversee all aspects of the logistics operation including truckloading, planning, shipping/receiving, packing, scheduling, dispatching and accurate record keeping of telecom equipment, which include more than 4000 sites in the region. Continued to learn the expertise in safety compliance, report generation, maintaining inventory and delivering the equipment to the telecom sites on time. Fully accountable for handing over the equipment to the subcontractors. Introduced several metrics to measure supply chain functions and monitor improvements.

Education

M. Sc. in Sports Science.

Punjab University,Lahore. Pakistan

Software Skills

Oracle8i DBA Track

MS Office

Personal Information

● Languages:

o Urdu –- Fluent

o Punjabi — Fluent

References

Available upon request

Contact this candidate