Customer Service Representative
Resume:
Byron Jackson
Bogalusa, LA *****
***************@*****.***
Work Experience
Customer Service Representative
Maximus-Bogalusa, LA
August 2022 to December 2023
I worked at this company in which we would excell at enrolling people from all over America with help getting affordable insurance. My job was to answer calls and help the clients to fill out applications to find the best suitable insurance for there income level Eligibility Specialist
Maximus-Bogalusa, LA
January 2023 to September 2023
I worked as last as an eligibility Specialist where in which we helped customers from all over the state of Virginia with confirming assets to check there availability for help with health insurance. We were free to work at our own pace until our assigned que was completed in which I excelled at. I think I can be a great asset to your company as I possess many of the qualities needed to excel in a space such as this one. Education
Some College in Criminal Justice
Bogalusa High School - Bogalusa, LA
August 2008 to May 2012
Skills
• Telemarketing
• Typing
• Case Management
• Crisis Intervention
• Administrative Experience
• Analysis skills
• Banking
• Customer service
• S3
• Process improvement
• Computer skills
• Communication skills
• Phone etiquette
• English
• Microsoft Office
• Data entry
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Office experience
• Sales
• Windows
• CRM software
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