Quality Assurance Continuous Improvement

Ashwina Mistry

Yardley, PA ***** 848-***-****

*********@*****.*** linkedin.com/ln/ashwina-mistry

Highly Skilled Software & QA Test Analyst

Improve Customer Satisfaction Deliver High Quality Products Drive Cost Savings

Resilient professional with diverse industry experience and expertise to design comprehensive test plans, cases, and scripts, executing rigorous testing cycles with manual and automation tools across various environments. Proactive problem-solver dedicated to continuous improvement and delivering innovative solutions. Consultative, leveraging varied system test processes to meet client requirements and minimize defects in QA environments. Passionate and patient, able to pivot for changing needs, remain calm in chaotic situations, and approach writing and executing repeated test cases with diligence and respect.

Agile Methodology

Software Development Life Cycle

Data Warehouse & ETL

Security & Compliance

Test Plan Development & Implementation

Test Cases & Scripts

Test Program Management

Data Analysis & Interpretation

Manual Testing

Automation Testing

Continuous Testing

Technical Skills

Languages / Frameworks: Selenium, Python

Databases: Microsoft SQL Server, TOAD, Microsoft Access, Sybase

Application / Tools: HP ALM, JIRA, Agility, CRM, SalesForce, Postman, Git, Tidal, Control M, XMLSpy, Microsoft Team Foundation Server, TeamCity, Microsoft Excel, WCF Testing Client, Burp Suite, UFT

Professional Achievements

AMERIHEALTHCARITAS, Philadelphia, PA

Senior Quality Assurance Analyst 2018 - 2024

Provided guidance and leadership to testing team on application setup, testing scope, testing estimates, requirements clarification, and test planning, including assigning tasks and overseeing day-to-day activities.

Reduced leakage of defects to production by less than 3% by identifying defects in the QA environment.

Eliminated requirement defects by analyzing business, functional, technical requirements, and agile user stories, collaborating with business analysts and product owners to clarify and update requirements late in the testing cycle.

Mitigated risks and addressed issues earlier in the development cycle through creating test plans, providing roadmap for executing test cases, monitoring test execution timelines, and guaranteeing thorough coverage.

Assisted in high-quality software product development via supporting QA team with testing delivered functionality, identifying defects, following through to resolution, and continuous testing and feedback loop.

through supporting the project team with Agile methodology, following QA best practices and industry standards.

Accomplished 100% test coverage for salesforce product by testing with all user personas and user profiles.

Provided insight into quality of project deliverables and progress of testing activities and identified areas that require improvement by sharing QA status reports and testing metrics every day.

Improved efficiency and reduced duplication effort by creating centralized test data repository and test cases, which can be utilized by manual and automation teams.

Increased testing accuracy and efficiency by collaborating and communicating with developers, testers, business analysts, and stakeholders, aligning testing objectives.

FREEDOMPAY, Philadelphia, PA

Senior Quality Assurance Analyst (Contract - 3 Months) 2018

Delivered transparency across teamwork and visibility into testing status by Test Planning, Execution, and Defect tracking in QA and UAT environment, using JIRA test management tool.

Identified issues early in development cycle, saved costs, and reduced difficulty to fix by validating web services for functionality, reliability, performance, and security for credit card transaction process flow using Postman.

ASCENSUS, Dresher, PA

Senior Quality Assurance Analyst 2013 - 2018

Led manual and automation testing efforts by overseeing test plans, scripts, scenarios, effort estimation, test data setup, and proactively identifying and mitigating blockers and risks.

Streamlined testing efforts, accelerated release cycles, and improved software quality by assisting in setting up automation test environments, creating automation test suites, deploying QA builds, and running tests.

Ensured high-quality deliverables by identifying critical product issues through integration, BAT, and cross-browser testing.

Acted as QA representative for a pilot project following agile methodology, which gave opportunity to test out different ideas and identify any unforeseen challenges for following agile methodology for QA department.

Nominated for Monthly I-Client Award for exemplary dedication and leadership in QA and for significantly contributing to delivery of high-quality products.

Additional Experience

LAW SCHOOL ADMISSION COUNCIL, Newtown, PA

QA Consultant

HEALTH MARKET SCIENCE, King of Prussia, PA

Senior Quality Assurance Analyst

NUTRISYSTEM INC., Horsham, PA

QA Analyst

ADP VIRTUALEDGE, Newtown, PA

QA Analyst

TELCORDIA TECHNOLOGIES, Piscataway NJ

Software Developer

Education

Pursuing Master of Science in Data Science, Drexel University, Yardley, PA, March 2025

Bachelor of Science (BS), Computer Engineering, Sardar Patel University

Professional Development

Certified Scrum Master - Scrum Alliance

Python language and Agile training - Ascensus

Selenium Automated Web Testing - SkillSoft

QTP trained by Certified Instructor - Mercury Quality Center

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