Property Manager Customer Service
Resume:
BRITTANY MANN
PROPERTY MANAGER
****************@*****.***
*** ******** **. *** *****, IL 60451
PROFILE
Dedicated Professional seeking a position that is both challenging and leverages my experience. I have a diverse skill set including strong, transparent communication, building relationships, conflict resolution, organization, computer systems, and exceptional customer service. EXPERIENCE
Property Manager - Water’s Edge - Hope Bound/Joliet Housing Authority — Dec. 2023 - Present
• Manage and inspect 68 townhomes, maintain curb appeal
• Screen prospective tenants and process lease renewals/recertifications
• Ensuring compliance with all local government leasing regulations and building codes
• Hire and manage services for property maintenance and repairs
• Organize work orders and follow up on repairs and supply orders
• Collect rent payments and security deposits, track past-due payments
• Provide customer service to tenants, property owners, and vendors
• Attend court eviction proceedings if necessary
• Coordinate turnover processes
Assistant Manager - Storage Max - Clinton, MS - Jan. 2022 - August 2023
• Correctly and Efficiently manage and maintain a portfolio of 10 commercial properties.
• Sign up new tenants and point of contact for tenant comments, concerns, and complaints.
• Manage billing and sales as well as organizing and filling vacancies
• Communicate to upper management about day to day operations of numerous locations Real Estate Agent - The Garland Group at eXp - Brandon, MS — May 2021 - Jan. 2022
• Utilize Market Research and Data Analysis to improve pricing strategies
• Create and execute marketing plans to promote listings through various social media platforms as well as hold open house events
• Integrate technology services to help buyers find their best home
• Guide Client experience from market trends to negotiations and closings EDUCATION
• Moraine Valley Community College, Palos Hills, IL Dec. 2019 Cont’d:
• IREM Community Association Management COM Sept. 2023
• Real Estate Institute, MS Nov. 2021
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