Customer Service Inventory Control

CARLYLE BENNETT

************@*****.*** 281-***-**** Houston, TX 77042

Summary

I Carlyle Bennett Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills

Staff Supervision

Performance Improvement

Process Improvement

Staff Leadership

Budget Management

Employee Motivation

Recruitment And Hiring

Staff Development

Verbal And Written Communication

Team Leadership Strength

Complaint Resolution

Inventory Control

Cross-Functional Collaboration

Staff Training

Policy Enforcement

Performance Coaching

Operations Management

Rule Enforcement

Public Speaking Ability

Relationship Building

Documentation And Reporting

Training And Development

Team Management

Shift Scheduling

Experience

Director of Dietary West Oaks - Houston, TX 12/2023 - Current Plans, assigns and inspects the work of staff preparing, cooking and serving food to residents, staff, and visitors Schedules and coordinates the work of chefs, cooks and other kitchen employees to assure that food preparation is economical and technically correct and within budgeted labor cost goals Safeguards all food preparation employees by implementing training to increase their knowledge about safety, sanitation and accident prevention principles

Ensures proper staffing for maximum productivity and high standards of quality; controls food and payroll costs to achieve maximum profitability

Direct supervision of all kitchen and dining staff Schedules and oversees staff training

Completes employee performance evaluations

Hires disciplines, assesses, and recommends termination of direct reports Determines compensation at hire, promotion, and merit Assures all functions are staffed through the development and maintenance of employee schedules. Lead Cook Clayton Living Assist - Richmond Texas 12/2021 - 12/2023 Handled food with cleanliness and care

Worked effectively with all kitchen personnel, to promote a happy working environment Assisted with food preparations prior to service

Made sure food at my station was ready before needed Maintained up-to-date licenses and training certificates Went to work every day with a personal drive and dedication to excellence Continually aimed to be inspired by dishes from various cultures Ensured that all needed supplies were present before work Aimed to keep food waste to a minimum by using proper food storage and recycling techniques. Maintenance Technician Supervisor/Dietary Manager IntraCare North Hospital - Houston, TX 09/2017 - 11/2021 Ensured that preventive maintenance schedules were followed and completed on time. Trained personnel in safety procedures, equipment operations, and maintenance techniques. Inspected machinery and equipment for proper functioning and identified areas needing improvement or repairs. Maintained records of all repairs performed by technicians on various machines and equipment. Facilitated effective communication between management, employees and customers regarding technical issues or concerns related to service requests and work orders. Prepared and monitored budget to keep maintenance department financially sound. Prepared and planned worksites to help jobs run smoothly. Delegated work to staff, setting priorities and goals. Filled out work orders, repair logs and maintenance plans to document work completed. Trained and monitored employees to teach daily tasks and improve performance. Food Director Sacred Oak Medical Center - Houston Texas 05/2014 - 10/2017 Coordinates staffing, customer service, inventory control, cash reporting, employee training, and safety Being a Assistant Manager monitors product inventory levels, prepares forecasts, and orders ingredients and supplies as needed

Ensures the kitchen is orderly and assists Cooks to prepare and arrange food Their duties include cleaning the kitchen area, washing dishes and utensils and ensuring that the Cook has everything required to run the kitchen efficiently. Certified Dietary Manager Hopebridge Hospital 01/2008 - 05/2013 Managing inventory so that all necessary ingredients are stocked for service Hiring new staff and providing training to facilitate quick acclimation Streamlining the kitchen processes to maintain prompt service times Working with the Head Chef to develop and maintain the restaurant menu Setting regular cleaning standards for the kitchen and verifying that staff is maintaining sanitation levels Creating schedules for all kitchen staff

Tracking kitchen finances to identify areas of potential waste. Manager Popeyes Chicken - Houston Texas 08/2004 - 12/2007 Provided optimal assistance to the General Manager and handled a variety of tasks Handled food with sanitation and safety in mind

Made sure food at my station was ready before needed Assisted with food preparations prior to service

Aimed to keep food waste to a minimum by using proper food storage and recycling techniques Safely stored food items, and kept inventories

Prepared food carefully in response to customer requests or allergies Followed recipes closely and served food in accordance with restaurant serving guidelines. Assistant Manager Barnhills buffet 01/2001 - 07/2003 Provided optimal assistance to the General Manager and handled a variety of tasks Handled food with sanitation and safety in mind

Made sure food at my station was ready before needed Assisted with food preparations prior to service

Aimed to keep food waste to a minimum by using proper food storage and recycling techniques Prepared food carefully in response to customer requests or allergies Followed recipes closely and served food in accordance with restaurant serving guidelines Safely stored food items, and kept inventories

Placed orders for necessary goods such as food, kitchen tools, and cleaning products. Tank Builder Mac Oil Field - Bryan Texas 03/1997 - 12/2000 Build frack tanks, help around in shop load and unload trucks with forklifts Perform confined space entry, frac tank cleaning and pressure washing Arrives on site to work on time and fit for duty

Ability to work both in a team environment and independently Maintains a professional appearance and a good attitude Helps to maintain a clean and safe worksite

Equipment rig up and rig down and prepare equipment for the job Properly and safely lift and/or move equipment using lifting tools Select the correct lifting and rigging equipment and perform visual inspection to ensure fit for use Tear down and rebuild product line specific equipment as per work instructions Perform on location inspection and function test of tools Repack valves and chokes on location

Must complete proper paperwork as needed

Participate in JSA specific to job tasks at hand at the facility or customer's location Performs work with a high level of quality under the direct supervision of Lead Operator Job requires constant attention to water levels in tanks to avoid overflows or waterfalls Lay down heavy hose that will be used to move water from a source to a customer job site using motorized equipment or by hauling it by hand

Remove heavy hose at the end of a job

Monitor water tank levels and adjust how much water is flowing through it as needed Maintains a constant focus on learning and process improvement Complies with all health, safety, and environmental (HSE) regulations and guidelines Performs other duties as required for which the employee is qualified and trained. Education and Training

Navasota High School Navasota, TX 01/1995

Graduated Diploma

Availability

Im available for virtual phone or zoom video's interviews Im currently relocating to Dallas/ Fort worth area. Can start immediately must have a offer letter.

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