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Customer Relations Service

Location:
Tampa, FL
Posted:
August 08, 2024

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Resume:

SCOTT MACDONALD

RIVERVIEW, FL

*************@*****.***

PHONE: 631-***-****

OBJECTIVE

To obtain a bartending position where my outgoing attitude, years of bartending experience, attention to detail, and commitment to workplace safety and cleanliness can contribute to the company’s success.

SKILLS AND ABILITIES

Knowledgeable in cocktails, spirits, beers, and wines.

Familiarity with cash handling procedures and POS systems.

Cleaning and sanitizing skills.

Great customer service attitude.

EXPERIENCE

Lone Palm Golf and Country Club – Lakeland, FL Dates

Millers Ale House - Deer Park, NY October 2010 to July 2021

Bartender / Training coach

Responsible for scheduling and training all staff

Bartended and serviced over 450 clients per shift

Cash management

Manage Inventory levels

Tampa Bay Improv - Tampa, FL March 2007 to October 2010

Bar Manager

1-813-***-*** March 2007 to October 2010 /

August 2021- Current

• Bartending and servicing over 450 clients per shift

• Responsible for scheduling, inventory, and customer relations.

• Accountable for cash transactions as well as counting out the safe.

• Bookkeeping

Tara Lynn Enterprises - Bushkill, PA December 2005 to March 2007

General Manager

• Bookkeeping

• Customer relations, scheduling, all banking transactions

• Complete operations of a high-end business

• Cash managing as well as multiple cash transactions

• Inventory control

• Managing personnel including hiring and firing of the entire staff

The Harbor Club - Huntington, NY July 2001 to December 2005

Operations Manager

• Scheduling for a staff of over fifty people

• Bookkeeping

• Party booking and the securing of financial deposits

• Customer relations, all banking transactions

• Complete operations of a high-end business

• Cash handling as well as multiple cash transactions

• Inventory control, balanced liquor costs

• Managing personnel including hiring and firing of the entire staff

• Created extensive training program for the entire staff

COMMUNITY INVOLVMENT

Breast Cancer: Making Strides Walk

Habitat for Humanity volunteer

Special Olympics volunteer

REFERENCES

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