Courtlynn Albers
Louisville, KY *****
**********@******.***
Authorized to work in the US for any employer
Work Experience
Warehouse Associate
FedEx Ground - Louisville, KY
April 2023 to August 2023
Medical Banking Specialist
Kelly Services- Health Equity - Louisville, KY
August 2022 to January 2023
Helped members with any questions pertaining to their HSA, FSA, VEBA, & DCAP accounts. Communicated with members details on accounts if necessary along with forwarding requests of account closure, claims, or debit card substitutions to the required departments. Medical Banking Specialist
Kelly Services/ Health Equity - Louisville, KY
December 2021 to March 2022
Helped members with any questions pertaining to their HSA, FSA, VEBA, & DCAP accounts. Communicated with members details on accounts if necessary along with forwarding requests of account closure, claims, or debit card substitutions to the required departments. Processing Clerk/Warehouse Associate
Konica Minolta - Brooks, KY
June 2019 to December 2021
I take care of inventory for a small department in Konica called Muratec, I also print and gather orders, pick and pack them as well as ship. I receive in product and input the data as well. Operate a forklift Warehouse Associate
Konica Minolta - Brooks, KY
August 2018 to April 2019
Pick, packed and shipped products.
Took inventory of all items.
Received shipments and entered into data system.
Education
High School Diploma
Central High School
May 2013
Skills
• SELF-STARTER (Less than 1 year)
• Data Entry
• 10 Key Data Entry
• Warehouse Experience
• Packaging
• Phone etiquette
• Word processing
• Typing
• Freight
• Order Picking
• Forklift
• Shipping & Receiving
• Microsoft Excel
• Inventory control
• Filing
• Windows
• Microsoft Outlook
• Typing
• Customer service
• Windows
• Cash handling
• Computer skills
• Communication skills
• Time management
• Customer support
• Mac OS
• iOS
• Phone etiquette
Assessments
Sales skills — Proficient
May 2022
Influencing and negotiating with customers
Full results: Proficient
Work style: Reliability — Proficient
February 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Medical billing — Proficient
December 2022
Understanding the procedures and forms used for medical billing Full results: Proficient
Data entry: Attention to detail — Proficient
September 2021
Maintaining data integrity by detecting errors
Full results: Proficient
Warehouse safety — Proficient
May 2022
Using safe practices in a warehouse setting
Full results: Proficient
Protecting patient privacy — Proficient
December 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Customer service — Proficient
September 2020
Identifying and resolving common customer issues
Full results: Proficient
Attention to detail — Proficient
May 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Motivated self-starter with interpersonal skills and broad experience.