Customer Service Support Worker

Hana Gezahegn Worku

Jamaica New York, *****

347-***-**** *********@*****.***

Hana Worku.

■ 2798 Webb Ave, 2C, Bronx, NY 10468 347-***-****

■ *********@*****.***

On

Profile:

Obtain a job as a Caregiver where I can use my exceptional interpersonal and communication skills to resolve

Residents issues and and enjoy my passion by giving instructed Cares from company.I am Compassionate and

reliable.Learns quickly and produces immediate contributions.

Skills:

Languages: Amharic/English, Internet Navigation skills, Email management skills, Problem solving, Time

management, organization,Cleanliness, Compassion, Customer Service, Independent worker.

PROFESSIONAL EXPERIENCE

● Family Support Worker (DSP)

● 08/2019-present

CFS-NY Long island, New york

● Assist clients with daily activities such as preparing meals, cleaning their living spaces

● take them shopping for personal items when needed and to their doctor’s appointments.

● Ensured there was always a good meal in the house and all medication was taken on time.

Housekeeping Nashville, TN

Cook and Housekeeper

04/201*-**-****

Maintained cleanliness of common areas of the house such as kitchen, bathroom, and other living spaces in

the home.

● Ability to perform Lavender gardening in the backyard.

● Vacuumed, sweep, dust, and mop floors as needed also dispose of garbage daily.

● Maintained cleanliness of common areas of the house such as kitchen,bathroom, and living room.

Children’s Ministry Singer 09/2010-11/2011

YDBB Church

Addis Ababa, Ethiopia

● Worked with at risk and troubled youth

● Worked with the pastor and other church staff to serve children

Nurse Aide 08/2010-10/2011

Saris Health Center

Addis Ababa, Ethiopia

● Teaching about family planning and contraception

● Taking vital signs

● Providing bed-side care to patients

● Providing assistance to nurses as instructed

EDUCATION

● ESOL + Job Certification; Queens Library, NY June 2023

Hana Gezahegn Worku

Jamaica New York, 11434

347-***-**** *********@*****.***

● Medco Bio Medical College 2005-2008

● Diploma in

Clinical Nursing.

● Diploma in Theology; EECMY- Mekane Yesus Seminary, Addis Ababa Ethiopia

1995-1998

● Bonga High School 1982

Bonga, Kaffa, Ethiopia

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