KARISHA JOHNSON
BIRMINGHAM AL 35206
******************@*****.***
EDUCATION
High School Diploma
Huffman High School, Vestavia Hills, AL (August 2005-May 2009)
·Activities: track
Business Assistant
Virginia College, Homewood, AL (October 2012-December 2013)
·Honors and Awards: Dean’s List
WORK EXPERIENCE
Johnson Cleaning Service, Owner, Birmingham, AL (established in 2020)
Johnson Cleaning Service is committed to creating a clean and healthy environment for you and your family. In addition to our exceptional routine cleaning, enhanced disinfection services are available for your home to help ensure your family’s wellness.
Studies have shown that disinfecting high-touch hard surfaces can prevent infections. That is why at Johnson Cleaning Services, we want to give you the option to have our expert cleaners come in to thoroughly clean your home and disinfect the high-touch surfaces for you. Through our existing safety protocols and driven by the shared cleaning expertise of all ServiceMaster Brands, you can rest assured that your home receives a cleaning backed by decades of experience.
·Coached and motivated team to be confident in their work
· Kitchen: Wash & put away dishes Wipe Down and Dusted
· Sweep and Mop: Bathrooms and Kitchen
·Flip Extra Bedroom
·Laundry: Linen and Towels
·Scheduling
·Pay roll
·Managed Team Meetings and Documented all transactions
·Manage supplies
JONES STEVENS, Logistics Planner, Moody AL 2018 -2021
·Accurately gather, verify, and pack product for shipment according to specifications and the transportation procedure.
·Handle all aspects of shipping product via UPS, FED EX, LTL and World Ship.
·Perform order routine clerical activities which include updating stock cards and inventory records and completing receipt, transfer, delivery and dispatch forms.
·Receives, investigates and responds to customer inquiries regarding products, services and issues via phone and email
·Managed several operational programs at once while taking inbound calls via business line
·Provide information for recording movement of incoming and outgoing materials and supplies
·Generate import/export documents applicable for shipments
SHERATON, Banquet Shift Leader, Birmingham, AL 2016-2020
·Responsible for setting up banquet rooms and served food and beverages in a friendly, professional manner.
·Trained and developed associates in all company policies and procedures.
·Enhanced personal skill through excellent service.
·Sited by shift manager and customers on numerous occasions for great customer service.
SHOE SHOW, Assistant Manager, Birmingham, AL 2016-2019
·Coached and motivated team to drive sales and deliver exceptional customer service.
·Ensured high levels of customer satisfaction by being knowledgeable on all products offered.
·Acted as partner between customers, sales associates and store leadership which contributed to a positive and inclusive work environment.
·Ensure goods are verified against records of shipment.
ADDITIONAL EXPERIENCE
. Intern at Brackwind Entertainments, Center Point, AL Mar 2018
. Project Homeless, Birmingham Alabama Feb 2019
REFERENCES
Porche Smiley Tiffany Miller
Realtor Owner of Broom Sticks
phone: 205-***-**** 205-***-****
email: ************@*****.*** email: *******.********@*****.***
Additional References Available upon Request