Customer Service High School

Abigail Adu Mensah Panyin

Box ***** Accra-North Ghana,

Phone: +233*********

******************@*****.***

PROFESSIONAL SUMMARY

I have honed my inter-personal skills, customer service and communication skills to make me suitable for opportunities to work with other professionals and experts to improve my skills and contribute to the progression of any institution I find myself.

EDUCATION

Radio School of Excellence Media College, Accra (Certificate) 2023

Broadcast Journalism

St. Pauls Senior High School, Kwahu (WASSCE) 2021

General Arts

WORK EXPERIENCE

Media and Communications Officer, HSTV, Accra. Apr 2023 – Present

Provide daily administrative support such as report writing to the media operations team.

Ensure the accuracy of information presented and maintaining fairness and impartiality.

Build rapport with guests to make them comfortable and provide insightful responses.

Shop Assistant, Dumens Retail Shop, Accra. Jul 2021 – Mar 2023

Improved accountability by practicing effective bookkeeping and records management.

Offered a friendly and welcoming experience to customers upon entering the shop.

Maintained the shop by keeping it clean and organized.

Occasionally assisted with inventory and stock in the shop.

LEADERSHIP EXPERIENCE

Editor-In-Chief, RSE Media College. Jul 2022 – Apr 2023

Successfully collated and edited 200 stories from students for news reporting

Spearheaded reportage and documentaries by students at RSE Media College.

Library Representative, St. Paul’s Senior High School Aug 2020 – June 2021

Kept track of library resources, ensuring materials are properly shelved, and conducting regular inventory checks.

Organized and maintained the library space to promote effective usage by students and staff.

SKILLS AND INTERESTS

Communication skills

Team work

Attention to detail

Microsoft 365

Bookkeeping

Reading

Eagerness to learn

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