Customer Service High School
Resume:
Thomas Masson
Bartender/Barista
Miami, FL *****
**********@*****.***
I am seeking to obtain a long term position within a growing and fast- paced environment, where my abilities of
being able to lead and motivate others can be utilized. Reliable and punctual Coffee expertise
Reliable team worker Conflict resolution
Neat, clean and professional appearance
Comfortable standing for long time periods Cash register operation Delivers exceptional customer service Cooperative team player Engaging personality Multitasking
Excellent multi-tasker Speedy and efficient
Outstanding customer service Active listener
Excellent judgment Solid problem solver
Anticipating guest needs Calm under pressure
Maintaining a clean bar Detail oriented
Maintaining glassware stock Food preparation
Espresso machine operation
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Bartender
Dukunoo Jamaican Kitchen - Miami, FL
July 2021 to Present
Maintain outside patio/bar clean and safe for customers Keep dishes clean and ready to be used by chefs when needed Maintain tables and cash register area clean and manage filling of tip receipts/customer Broke down bar after events and returned leftover liquor, glassware and banquet carts. Cleaned and filled ice bins.
Barista
N+1 - Winter Haven, FL
April 2021 to April 2021
Winter Haven, FL
Maintain work area neat and presentable.
Inventory.
Deliver food to customers.
Promptly reported complaints to a member of the management team Cleaned food preparation areas, cooking surfaces, and utensils. Prepared and served beverages such as coffee, tea and fountain drinks. Served orders to customers at windows, counters and tables. Education
High school or equivalent
Miami Dade College
December 2012
High school diploma in hospitality / cartering
American Senior High School - Miami Gardens, FL
June 2009
Skills
• Coffee Experience (9 years)
• Food Service (10+ years)
• Barista Experience (10+ years)
• Busser (3 years)
• Food Preparation (2 years)
• Restaurant Experience (10+ years)
• Bartending (10+ years)
• Detailing (10+ years)
• POS (10+ years)
• Cleaning Experience (10+ years)
• Food Production (5 years)
• Barista Experience (5 years)
• Retail Sales (10+ years)
• Serving Experience (10+ years)
• Merchandising (10+ years)
• Conflict Management (Less than 1 year)
• Host/Hostess (2 years)
• Restaurant Management (Less than 1 year)
• Food Handling (5 years)
• Food Safety (10+ years)
• Banquet Experience
• Cash Handling
• Guest Services
• Upselling
• Hospitality
Certifications and Licenses
Food Handler Certification
Bartender License
Assessments
Food Service: Customer Situations — Familiar
February 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Familiar
Mechanical Skills: Aptitude — Proficient
March 2019
Measures a candidate's ability to understand and apply mechanical concepts and processes. Full results: Proficient
Bartender fit — Proficient
March 2022
Measures the traits that are important for successful bartenders Full results: Proficient
Work style: Reliability — Familiar
February 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Familiar
Bartending — Proficient
February 2022
Understanding, pouring, and mixing drink orders
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate