Customer Service Data Collection
Resume:
Lakeisha Upshaw
PHLEBOTOMIST
***************@*****.***
SKILLS
● Using a needle to make an incision in a vein and collect blood samples
● Labeling collected blood for testing
● Collecting and handling urine samples for testing
● Entering sample information into database
● Medical Terminology
EXPERIENCE
Piedmont Henry Hospital - Lab Tech Assistant
May 2023 - PRESENT
● Performed specimen collection for inpatients and outpatients
● Prepared and distributed specimens from patient
● Used laboratory data collection systems to ensure test are properly ordered, canceled, and charged to all inpatient and outpatient accounts
People's Transit - ParaTransit Bus Operator
August 2022 - May 2023
● Was responsible for safely transporting disabled, visually impaired, and mentally challenge passengers
● Properly secured wheelchairs and scooters
● Provided customer service by responding to questions and concerns regarding passenger trips
This Is It Bar B Que and Seafood -Shift Leader
January 2017 - July 2022
● Managed shift operations and monitored team performance.
● Enforced company policies and regulations
● Resolved customer complaints
EDUCATION
Southern Crescent College, Griffin GA - Registered Phlebotomist Technician - April 2022- May 2023
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