Cyber Security It Technician

Corey Ayers

Spotsylvania, VA 540-***-****

**********@*****.***

Summary

Detail-oriented IT Technician with a strong background in law enforcement and military service. Adept at diagnosing and repairing computer hardware, ensuring data security, and configuring systems to meet user needs. Proven ability to conduct thorough investigations, manage teams, and mentor veterans. Skilled in incident reporting, community safety, and technical training. Ongoing Cyber Security education and certifications including CompTIA Security Plus highlight a commitment to professional growth. Known for strong technical skills, leadership, and a dedication to providing exceptional service in high-pressure environments.

Skills

Team Leadership

Training and Development

System Diagnostics

CompTIA Sec+

Troubleshooting

Data Privacy

Technical Support

Software Installation

Flight Scheduling

Time Management

Critical thinking

Crisis Management

Report Writing

Technical skills

Cyber Security

Military Logistics

Customer Service

Experience

Tech for Troops Richmond, VA

IT Technician Nov 2018 – Jul 2024

Diagnosed, refurbished, and repaired computer hardware to ensure optimal performance.

Disassembled and reassembled computers, demonstrating strong technical skills and attention to detail.

Expertly wiped data from all devices to maintain privacy and security standards.

Installed software images and configured hardware and software to meet user needs.

Organized and processed incoming computer equipment for refurbishment and distribution.

Provided refurbished computers to veterans and their families with professionalism and respect.

Participated in hands-on training and mentorship programs to support veterans in transitioning to IT careers.

Louisa County Sheriff's Office Louisa, VA

Deputy Sherriff Aug 2018 – Jul 2022

Conducted thorough investigations, executed arrests, and enforced criminal laws to ensure community safety.

Intervened in both public and private disputes, maintaining order and safeguarding citizens' well-being.

Prepared comprehensive incident reports and disseminated them to relevant departments, ensuring data accessibility and accuracy.

Facilitated long-term solutions to recurring issues by connecting residents with available community services and resources.

Assisted in the prosecution of various criminal offenses by writing detailed case reports, securely handling related evidence, and providing testimony in court.

Rappahannock Regional Jail Stafford, VA

Corrections Officer Supervisor Oct 2013 – Aug 2018

Conducted thorough investigations, executed arrests, and enforced criminal laws to ensure community safety.

Intervened in both public and private disputes, maintaining order and safeguarding citizens' well-being.

Prepared comprehensive incident reports and disseminated them to relevant departments, ensuring data accessibility and accuracy.

Facilitated long-term solutions to recurring issues by connecting residents with available community services and resources.

Assisted in the prosecution of various criminal offenses by writing detailed case reports, securely handling related evidence, and providing testimony in court.

Assigned tasks to subordinates, monitoring their performance, adherence to policies, and the appropriate use of force.

Oriented new officers and conducted group or individual training sessions on facility protocols.

Managed staff, emphasizing alertness, courtesy, and professional conduct.

Ensured the safety of staff by diligently monitoring entrances, exits, and CCTV feeds.

Maintained detailed records of incidents, activities, and inmate counts to ensure accurate reporting and accountability.

Funland of Fredericksburg Fredericksburg, VA

Maintenance Technician Mar 2013 – Jul 2013

Restored equipment performance by replacing malfunctioning parts and components.

Maintained comprehensive records of machine maintenance and repair to ensure optimal functionality and longevity.

Collected payments, distributed products, and recorded transactions to maintain accurate financial records.

Verified the proper function of all guest restraints and safety measures to ensure a secure environment.

Responded effectively to customer requests and concerns, ensuring all guests had a personable and enjoyable experience in line with the company's core values.

United States Marine Corps Washington, DC

Motor Transport Operator/Mortuary Affairs Specialist May 2009 – May 2015

Ensured vehicles remained in good working order through regular inspections, upkeep, and preventive maintenance actions.

Received instructions and route information using communication equipment to optimize operational efficiency.

Demonstrated initiative and sound judgment in approaching and solving problems.

Collaborated positively with peers and other staff members to maintain a friendly, supportive, and cooperative work atmosphere.

Delivered exceptional customer service to foster strong relationships and build positive experiences.

Education & Certifications

ECPI University

Cyber Security (Ongoing)

Career Related Training

CompTIA Security Plus Certification, Fredericksburg, VA

Street Crimes Certification, Richmond, VA

Law Enforcement Motorcycle School Certification, Charlottesville, VA

DCJS Law Enforcement Certification, Fredericksburg, VA

Field Training Officer Certification, Fredericksburg, VA

DCJS Jail Officer Certification, Fredericksburg, VA

Military Training

Motor Transportation Course, Fort Leonard Wood, MO

Marine Corps Boot Camp, Parris Island, SC

Forensic Science Course

Certifications

Field Training Officer Certified

CPR Certified

Taser Certified

CompTIA Security Plus Certification

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