ARLENE LUNA ***** Lincoln Ave Castaic CA *****- 805-***-**** Education
Certified in First Aid & CPR, 2009-Present
Adult ROP Program (CTE), Riverside CA- 2009.
Ventura Collage 2004-2005
High School Diploma, Ventura High School -2003
Professional History
Community Memorial Hospital-09/2020-01/2021
Clinic Scheduler
●Schedule Patient appointments new/ established
●Patient Over the Phone Interaction
●High Volume Calls/ for Fourteen Clinics
●Route calls to appropriate department
●Use of company program/navigate pt. chart
●Data entry/ messages from staff and Doctors
Circle K-09/2017-10/2019-Customer Service- Lead Cashier
●Run Register/ Large amount of money
●ATM/Credit Card Machine
●Order Inventory
●Check in vendors
●Inventory Audits
●Books/Money Deposits to Bank
Appel Medical and Urgent Care
Administrative Medical Assistant- 02/2009-02/2015
●Geriatrics and Urgent Care setting. Known for dedication and providing premium patient care.
●Medical Office Setting
●Check -in and out PT
●Data Entry Pt Demographics
●Answer high volume of calls
●Verify multiple Health Ins
●Collect deductible’s
References Upon Request