Data Entry Customer Service
Resume:
Ashley Panem
Broomfield, CO *****
********@*****.***
Committed and motivated Business Administration worker with proven history of performing successfully in fast-paced environments. Multitasker offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Highly skilled in customer service with expertise in working with diverse client base and delivering exceptional results. Decisive and proactive with demonstrated success in supporting staff and customer needs. Fast learner and committed to continuous, self-directed learning. Seeking an analyst position that offers professional challenges that utilizes my interpersonal skills, excellent time management, and problem-solving skills. Work Experience
Associate Sales Representative
Colonial Life Insurance
May 2024 to Present
· Utilizes CRM systems, databases, and sales analytics tools to manage client interactions and sales activities.
· Tracks sales performance metrics, such as conversion rates and policy renewals, to gauge success and identify areas for improvement.
· Evaluate client risk profiles based on data to determine suitable coverage and pricing.
· Uses data to develop sales strategies, target potential clients, and optimize sales efforts. Marketing Intern
Radford University Athletics-Radford, VA
August 2023 to May 2024
· Participated in planning and hosting of marketing events.
· Used various market research tools and techniques to gather, analyze and interpret data.
· Collaborated with team members to help expand marketing channels.
· Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
· Contributed to mock-ups, campaigns, social media content, and other marketing collateral
· Assisted in creating written, video, and image content for marketing channels.
· Practiced search engine optimization to maximize efforts in creating brand awareness. Student Athlete
NCAA Division 1 Women's Basketball
June 2018 to March 2024
· Attended all practices, meetings, and workouts on time.
· Managed time effectively while traveling for games, attending practice, and going to classes.
· Developed and maintained key relationships with fellow athletes, coaching staff, and school administrators and professors.
Summer Camp Basketball Coach
University Of Northern Colorado-Greeley, CO
June 2023 to August 2023
· Directed ambitious practice sessions to boost athletic abilities and teamwork.
· Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
· Participated in fundraising events, helping team bring in funds to pay for travel and other expenses.
· Managed drills and fitness circuits to bolster athletes' coordination and performance levels. Summer Camp Basketball Coach
Radford University-Radford, VA
June 2022 to August 2022
· Directed ambitious practice sessions to boost athletic abilities and teamwork.
· Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
· Promoted good sportsmanship with competing teams on- and off-field. Education
Bachelor of Science in Interdisciplinary Studies
Radford University - Radford, VA
May 2023 to May 2023
Associate of Science: Computer Science Associate of Arts in Computer Science Associate Business Administration
Western Nebraska Community College - Scottsbluff, NE MBA in Accounting Analytics
University of Northern Colorado - Greeley, CO
Skills
• Excel
• Outlook
• Critical Thinking
• Administrative Support
• PowerPoint
• Critical Thinking
• Organization and Time Management
• Network Administration
• Administrative Support
• Data Analysis
• Data Analysis (SQL, Tableau, PowerBI, etc)
• Network Administration
• 5 years of experience using Word
• Organization and Time Management
• Outlook
• Project Management Abilities
• Excel
• Virtualization Technologies
• PowerPoint
• Search Engine Optimization
• Project Management Abilities
• Search Engine Optimization
• Virtualization Technologies
• 5 years of experience using Word
• Computer Science
Certifications and Licenses
Insurance Producer License
Life & Health Insurance License
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