It Support Associate
Resume:
Michael Brown
Associate in applied science/ information technology
Staunton, Va
********@*****.***
linkedin.com/in/michael-brown
Daniel Neal
Senior Director of IT
Apex Clean Energy
310 4th NE, Suite 200
Charlottesville, VA 22902
Dear Mr. Neal,
I am writing to express my interest in the IT support associate position being offered by Apex Clean Energy for your Charlottesville, VA office. As a recent graduate in applied science for information technology, my technical skills and experience in customer support, software troubleshooting, and familiarity with various technical platforms make me a perfect fit for this position.
As an IT support associate, I am confident that my experience with Active Directory and Powershell, VIOP (Zoom, Calendly), Microsoft 360 applications(Word, Excel, PowerPoint, Outlook), and computer hardware setup and configuration are valuable assets that I would bring to the team. My capability in technical support includes password reset procedures, hardware repairs and upgrades, software installations, and other support-related duties.
Furthermore, I have excellent problem-solving skills and pay attention to detail, which allows me to handle any technical issues thrown my way effectively. My experience communicating with customers and colleagues regarding technical issues and offering solutions is outstanding. I pride myself on my ability to communicate complex technical language in a simple terminology that anyone can quickly understand.
I am excited about the prospect of being part of your team at Apex Clean Energy to deliver innovative solutions. Thank you for taking the time to consider my application. I am eager for the opportunity to discuss my qualifications for the position in further detail.
Sincerely,
Michael Brown
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