Customer Service Cashier
Resume:
Desiree Vasquez
Ocala, FL *****
******************@*****.***
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Enthusiastic Customer Service Cashier with experience developing effective V methods of service delivery. Supports company values and prioritizes tasks to meet consumer Desiree needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Work Experience
Warehouse Worker
Mclane - Ocala, FL
July 2022 to Present
Normal warehouse production and equipment certification Customer Service Cashier
Taco Bell - Jacksonville, FL
November 2021 to Present
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Greeted customers and responded to informational requests. Maintained cleanliness and presentation of stock room and production floor. Processed credit card, EBT and gift certificate payments in electronic computer systems Refilled and rotated items on shelves to maintain well-stocked inventory. Redeemed coupons and cross-sold products to maintain customer satisfaction levels. Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
Counted and balanced cashier drawers.
Resolved customer complaints and escalated worsening concerns for remediation. Updated promotional displays to assist merchandising teams and drive new product sales. Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy. Scanned items quickly to keep lines moving and reduce overall wait time. Customer Service Representative
Circle K - Ocala, FL
June 2021 to August 2021
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Improved customer service wait times to mitigate complaints. Upsold products and services to address customer needs and maximize sales. Executed on-time and under-budget project management to resolve complex issues. Education
High School Diploma
Forest High School - Ocala, FL
May 2021
College of Central Florida - Ocala, FL
Skills
• Merchandise Restocking Goal Setting and Achievement Cooperative Attitude Active Listening
Adaptable and Flexible Call Response and Transfer
Customer Relations Feedback Acceptance
Microsoft Office Complaint Resolution
Basic Mathematics Problem-Solving
Service Minded Problem Solving
Honest and Ethical Policies and Procedures
Cash Handling Creative Thinking
• Cash register
• Retail sales
• Customer service
• Cash handling
• Warehouse experience
• Materials handling
• Load & unload
Certifications and Licenses
CPR Certification
AHA Certification
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