Administrative Assistant Customer Service
Resume:
Africa D. Carter
Bremerton, WA 98312
******************@*****.***
Skills and Abilities:
Dependable
Type 50 WPM
MS Word
Access
Excel
Power Point
Created Vouchers
Multi-Phone lines
Work Experience:
2020-2023 Skookum Educational Services Bremerton, WA
Housekeeping
Cleaned and maintained the Naval Hospital, swept and mopped floors, dusted and polished furniture, surfaces and units, cleaned mirrors and other glass surfaces, maintained the kitchen areas, cleaned appliances, responsible for the upkeep and cleanliness of restrooms, took out trash, cleaned receptacles, and replaced lining, kept the integrity of clients and patients’ privacy.
2017-2019 WinCo Foods Bremerton, WA
Cashier
Greeted and assisted customers with questions and purchases, sought opportunities to engage, serve, and thank customers. Ensured a friendly welcoming atmosphere, operated check stand equipment such as cash registers, scanner and scale to process customer orders using two aisles to check customers.
Concentrix Bremerton, WA
Customer Service Rep
Answered and Greeted customers via telephone, routed calls to appropriate departments, assisted customers with billing concerns, educated prospective customers on various products, sold products available as upgrades, guided customers through the purchasing process.
2010-2013 Aardvark Cleaning Bremerton, WA
Cleaning Agent
Sweep, mop, and polish floors, dust and polish furniture, surfaces, and units, clean mirrors and other glass surfaces, maintain a clean kitchen area, cleaned appliances, cleanliness of restrooms, took out trash, cleaned receptables, and replaced lining.
2009-2009 Surviving Change Bremerton, WA
Administrative Assistant
Scheduled appointments, answered multi-line phones, processed incoming and outgoing mail, maintained confidentiality, created documents using MS Word, Excel, and Publisher.
2008-2008 Kitsap Community Resources Bremerton, WA
Answered multi-line phones, delivered mail, filed and faxed confidential documents, and created documents using MS Word. Provided customer service to clients and established a safe and productive atmosphere.
2005-2006 YWCA of Kitsap County Bremerton, WA
Administrative Assistant
Answered multi-lined phones, input data in the computer, and processed billing vouchers. Assisted victims of domestic violence with resources such as clothing, food, legal, housing, and other resources as needed.
2004-2005 Pine Lodge Ceramic Shop Bremerton, WA
Library Assistant
Worked in the institution library. Utilized multiple filing systems including alphanumeric filing system and the Dewey Decimal system. Processed information and customer assistance. Returned books to shelves and maintained accurate records.
2001-2003 OnRoss Concrete Bremerton, WA
Receptionist
Greeted and set appointments for potential clients, collected time sheets, received and sorted incoming mail, and picked up and delivered supplies.
2002-2003 WD Enterprise Bremerton, WA Fire watchmen
Responsible for keeping surfaces clean and staying alert at all times, and maintained a safe work environment for the welders.
1999-2000 Willow Creek AFH Bremerton, WA
Resident Manager
Responsible for scheduling of employees and Dr. appointments for residents, prepared meals and transported residents to and from appointments, assisted with daily life tasks.
Education:
2019-2022
American Public University Systems
Charlestown, WV
2004-2005
Community College of Spokane
Spokane, WA
2019-2020
Olympic College
Bremerton, WA
Licenses and Certifications:
Bachelor of Arts in Political Science with emphasis on the American Government
Date issues 8/23/2022
Associate Degree in General Studies
Date issued 3/20/2020
One-year certificate in Information Technology
Date issued: 7/8/2005
References: Available Upon Request
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