Patient Care Customer Service
Resume:
Lucy N Agbor
Powder Springs, GA 30127
*****.****@*****.***
Summary
Experienced health professional, highly trained and passionate leader driven by passion for patient care, team success, customer satisfaction and business growth; seeking to use my training and experience to contribute to the success of a team.
Skills
Articulate, organized and dynamic; enthusiastic team player with excellent organizational and management skills, eager to learn, to lead and to be challenged.
Eloquent and persuasive orator, outstanding team leader with excellent customer service skills.
Fluent in English and French.
Education
Midwestern State University, Wichita Falls, TX.
Bachelor of Applied Arts and Science.
Expected Graduation Date. May 2019.
GPA 3.25
Southern University, Shreveport LA.
Associate of Science in Surgical Technology.
Date of Graduation: May 2012
G.P.A. 3.62
Certification and Licensures
Certified Surgical Technologist (May 2012 – Present.)
Certified Patient Care Technician (July 2012-Present)
Certified Nursing Assistant (June 2002-Present)
Cardiopulmonary Resuscitation (February 2008-2020)
Professional Experience
Texas Rehabilitation Hospital, Fort Worth TX
Scrub Nurse, June 2012 – present.
Assess patients prior to surgery and alleviate their concerns.
Gather all supplies needed for the operation, prepare and sterilize operating room.
Pass medical instruments or other objects to the surgeon during operation.
Monitor patient’s vital signs to detect anomalies.
Evaluate patient in postoperative phases.
Adhere to safety standards and precautions
Willis Knighton Hospital. Shreveport, LA.
Patient Care Technician, September 2009- May 2012.
Measured the vital signs and monitored the health of patients.
Recorded patient information and reported any changes in a patient’s condition to a Registered Nurse or Physician.
Assisted patients with their basic needs, such as eating, drinking, dressing, bathing, personal hygiene and transportation.
Educated patient and family on the nature of the care required and therapies provided.
Trained employees in patient safety procedures.
Marietta Healthcare, Marietta GA.
September 2002 – July 2009
Certified Nurse Assistant
Provided quality care to patients.
Assisted patients with activities of daily living.
Activities and Honors.
President: International Students’ Organization, Southern State University, Shreveport LA. May 2010-May 2012.
Member: Who is Who Women in Society 2010- present.
Member: Association of Surgical Technologist May 2010 – present
Member: Christian Fellowship Organization 2011 – present.
Member: Association of Caregivers 2011 – present.
Member of Care givers who demonstrate Respect, Integrity, Service, and Excellency to their job, May 2013- present.
Award winner of the R.I.S.E. 2018.
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