Customer Service Experience
Resume:
Derek Hall
sewingrepairbyderek@gmail
Orlando, Florida 32804
PROFESSIONAL SUMMARY
I have 20+ years of customer service experience. This includes 11+ years of running my own business where I repaired both industrial and home sewing machines. Duties included but not limited to: performing service calls for commercial clients and in home repairs, answering incoming calls and answering questions for clients who need their machine(s) repaired, ordering parts and stocking inventory needed to service machines, developing and maintaining a loyal client base and positive Yelp reviews (see Derek’s Sewing Machine Repair – San Diego, CA).
I also worked at Luigi’s Pizza at the front counter servicing customers with their food orders. Excellent communication skills. Highly motivated, dedicated, eager to learn and self-starter.
EXPERIENCE
Derek’s Sewing Repair 12/2012 – 5/2023
Self Employed – San Diego, CA
Home sewing machine repair business. I also performed service calls for both private owners as well as commercial accounts to repair their sewing machine(s). These included industrial and home sewing machines. I built a loyal client base and provided outstanding customer service along with quality and timely repairs.
9/2012 – 3/2020
Luigi’s Pizza
Front Counter – San Diego, CA
Greeted customers and took pizza orders for both full pizza and individual slice orders. Served food and drink orders and answered incoming calls to place take out orders. Keyholder which opened and closed location as needed.
5/2004 – 10/2012
Sew Pro’s Sewing and Vac
El Cajon, CA
Repaired sewing machines, answered incoming calls and provided estimates on repair and services rendered.
Derek Hall Page Two
Keels Sewing Center 7/2001 – 2/2004
Orlando, FL
Repaired sewing machines, answered incoming calls and provided estimates on repair and services rendered. Keyholder and ran shop independently when owner was not available.
EDUCATION
Edgewater High School - Diploma
Orlando, FL
San Diego City College
4 Semesters Español
San Diego, CA
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