Human Resources Supply Chain

TRAVION R. RANKINS

Account Executive in the Customer Management

Reno NV 89511 * 505-***-**** * **************@*****.***

PROFESSIONAL SUMMARY

A Supply Chain Associate with a proven history of acquiring significant clients and increasing sales over the past decade. Proficient in CRM technologies for improving customer relations and speeding up the contract and sales processes. Consistently exceeded contract and sales objectives by a minimum of 20%. Proficient in the supervision and guidance of a team of account managers who are at the entry level. Exhibited a propensity for negotiating lucrative contracts in competitive markets.

PROFESSIONAL SKILLS

Communication - Linear model Time Management Critical Thinking Problem Solving Team Building Adaptability Organizational Emotional Intelligence Driven Productivity

PROFESSIONAL EXPERIENCE

Business Developer: Negotiating contracts, managing suppliers, and ensuring timely procurement. Develop and maintain B2B client relationships. Drive the end-to-end sales process. Work with the pricing department to create rate proposals. Prepare and submit sales contracts.

Account Executive: Implementing and optimizing supply chain strategies aligned with organizational goals. Develop and maintain client relationships. Gather useful information from customer and competitor data.

Operations Manager: Collaborate with Human Resources Managers to establish recruiting, training and hiring strategies. Perform quality controls and monitor production KPIs, AP/AR, Asset Planning, assigning, and directing work. Establish and maintain customer relationships.

Customer Success: Monitoring customer satisfaction levels. Reviewing customer accounts and transactions while resolving issues. Giving detailed explanations of services or products. Supervise and develop customer success teams.

Accounting/AP: Experienced in managing accounts payable functions, including invoice processing, reconciliation, and financial reporting. Proficient in utilizing accounting software to streamline financial operations and ensure accuracy. Demonstrated ability to analyze financial data, resolve discrepancies, and support overall financial management.

EMPLOYMENT HISTORY

01/2023 - Current SDI Digital Supply Chain Company Newtown, PA

Business Developer- Remote

07/2014 - 01/2023 MSC Industrial Supply Fernley, NV

Account Executive- Hybrid

03/2014 - 07/2014 Intuit, QuickBooks Online ArlingtonHt.IL

Customer Service/Tech Support

11/2013 - 03/2014 Michael Hill Jewelers Lombard, IL

Store Manager Trainee

08/2008 - 11/2013 Von Maur Lombard, IL

Department Manager

04/2008 - 08/2008 AIL Partners Hiring - Temp Glen Ellyn, IL

Operations Manager

09/2005 - 03/2008 The Sports Authority NM/ IL

Operations Manager

05/2005 - 09/2005 Bank of America Rio Rancho, NM

Customer Service Associate

EDUCATION / CERTIFICATE

2015

Level 1 Tooling-U certification

2003

Sales Management Certification

2000

Retail Management Certification /Operations Certification

TECHNOLOGY SKILLS: Advanced proficiency ~ QuickBooks, HubSpot, Microsoft Word, Excel, PowerPoint, Publisher, Excel, Outlook, Norton, Oracle, Staff works, Sales Force, Kronos, AS400

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