Team Member Customer Service

AL

ANDRE LACOUR

*****@************.*** 773-***-**** Chicago, IL 60646

Motivated professional with 30 years of entrepreneurial and management experience. Creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as a leader as well as a collaborative team member. Exercises decisive judgment to meet and exceed organizational goals. Sales

Industry Expertise

Team management and training

Mission and Vision

Customer Relations

Effective Communicator and Public Speaker

Consultation

LaCour Images

Owner

04/2014 - Current

Developed and implemented marketing strategies to generate new customers and increase sales and profit margins. Grew LaCour Images into a 6-figure luxury brand in one year.

Identified new opportunities for growth, expansion, and diversification.

Consulted with customers to assess needs and propose optimal solutions.

Researched potential partners in order to expand services offered. Maintained relationships with existing clients by providing superior customer service.

Edward Fox Photography

Director of Photography

02/1995 - 04/2014

Hired and trained new photographers and managed staff of 100 wedding photographers across Chicago, Milwaukee, and Detroit Responsible for raising and maintaining higher standards of quality and service

Successfully transitioned Edward Fox studio from film to digital capture

Defined the visual style and photographic direction for nearly 20 years.

Elmhurst College Elmhurst, Il

Bachelor of Arts in Business Administration

Summary

Skills

Experience

Education and Training

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