Sap Basis It Infrastructure

AKIF SHAIKH (Certified SAP Basis Consultant)

Mumbai, India

: **************@*****.*** : +91-702**-***** / +91-992**-*****

: https://www.linkedin.com/in/akif-shaikh-887b7719/

CAREER SNAPSHOT

●Results-driven professional with over 16+ years of experience in SAP Basis, IT Infrastructure, and Database Management, with comprehensive knowledge of SAP system operations, performance tuning, and proactive problem analysis

●Proven track record in managing diverse SAP landscapes, handling database migrations to HANA, and executing SAP S/4 HANA conversions

●Experienced in establishing and maintaining robust security policies and procedures for SAP and IT systems, including conducting regular audits to ensure system integrity

●Greenfield/Brownfield S4 HANA implementation/Conversion expertise

●Demonstrated skills in IT procurement and vendor management, contributing to streamlined hardware, software, and third-party support/implementation processes

●Expertise in evaluating new technologies to enhance user experience and improve business processes, along with experience presenting procurement and implementation plans to senior management for approval

●Exceptional ability to manage and resolve day-to-day production issues, backed by a solid history of providing exceptional support for over 200 SAP instances

●Skilled in executing system refreshes, upgrades, and migrations, in addition to overseeing standard SAP Basis administration activities and performance tuning

●Recognized for superior performance in role-based security administration, client management, and production support, with notable success in maintaining IT security infrastructure, including firewalls and antivirus systems

CORE COMPETENCIES

SAP Basis Administration System Migration and Upgrade Database Management S4 Implementation Datagaurd Performance Tuning and Optimization Security Policies and Procedures IT Infrastructure Management Troubleshooting and Issue Resolution SAP Landscape Management ERP, CRM, and BI Systems Client Administration Kernel Updates and Support Packs Vendor Management IT Procurement Solution Manager Configuration Disaster Recovery Planning User Account and Role Management System Refresh and Backup Audit Reports and User Categorization GRC System and HANA Connector Installation Project Management Cross-functional Team Leadership

WORK EXPERIENCE

Affluent Global Services Pvt Ltd (LTIMindtree) Senior Specialist SAP Basis Jan 2024 – Till date

Project: Colgate-Palmolive

Key Deliverables

●Accountable for Production AMS support, everyday incident management, and change management with a focus on SAP Basis-related changes, as well as problem management

●In charge of performance monitoring, troubleshooting P1/P2 situations, conducting detailed Root Cause Analysis (RCA) for identified issues, and implementing long-term solutions

●Accountable for Implementation/Upgrade project, End to end Planning and execution

LTI Mindtree Senior Specialist SAP Basis Dec 2022 – Oct 2023

Project: L’Oréal North America & Canada

Key Deliverables

●Leading the Basis Team, managing offshore operations and overseeing the management of over 200 SAP instances

●Accountable for Production AMS support, everyday incident management, and change management with a focus on SAP Basis-related changes, as well as problem management

●In charge of performance monitoring, troubleshooting P1/P2 situations, conducting detailed Root Cause Analysis (RCA) for identified issues, and implementing long-term solutions

●Collaborating closely with the DBA team for Oracle, HANA, and MSSQL DB administration, including DR drills, tablespace administration, DB verification, DB checks, performance tuning, reorganizing, and upgrades

●Handling system refreshes for Oracle, HANA, and MS SQL DBs, including pre and post steps, as well as DB activities

●Conducting refreshes for HANA DB and Oracle DB for QA, SANDBOX, and project systems

●Configuration/Troubleshoot Oracle Datagaurd issues and maintain sync between DR systems

●Providing support for multiple SAP components, such as SAP ECC, S4, SRM, SLT, PI/PO, Solman 7.2, SLD, Fiori, Rev-trac, and SAP console

●Administer and maintain SLT system between SAP ECC and HANA Sidecar

●Implementation/Working experience in SAP HANA DB replication and Oracle Data Guard setup

●Supporting over 150 third-party tools in terms of integration and troubleshooting connectivity, including Taxware, Paymetrics, Dazel printers, Opentext output server, Deofast, Celonis, RF-guns, and others

●Taking responsibility for executing SAP updates and upgrades

●Managing the monthly/quarterly maintenance window and ensuring OS patching is carried out as per the Runbook

●Collaborating with the AppDynamics team to fine-tune alerts and minimize false alerts from SAP applications and OS/DB level

Grauer & Weil India Ltd SAP Basis Consultant & IT Infrastructure Lead Jun 2020 – Dec 2022

Key Deliverables

●Overseen the management and operation of IT infrastructure and SAP Landscape

●Provided core support for the SAP landscape, focusing on SAP Basis

●Executed technical upgrades of Suite on HANA (SoH) from Oracle to SAP HANA 2.0

●Executed S4 HANA conversion from SoH to S/4HANA 2022

●Production support for S/4HANA landscape

●Set up SAP HANA Database Disaster Recovery (Near DR & Far DR)

●Conducted implementation activities for SAP Analytics Cloud (SAC), ensuring connectivity between HANA DB and SAC

●Managed SAP licenses and Annual Maintenance Contracts (AMC)

●HANA DB refreshes for Quality Assurance and SANDBOX environments

●Ensured robust SAP security for SAP ECC and SAP HANA DB, including SAC Authorization

●Managed IT procurement and vendor relationships for hardware, software, and third-party support/implementation.

●Overseen IT and SAP infrastructure across multiple sites.

●Maintained and ensured the security of IT and SAP systems

●Managed IT procurement and vendor relationships for hardware, software, and third-party support/implementation

●Evaluated new technologies in the market to improve user experience and streamline business processes

●Presented procurement and implementation plans to management for approval

●Coordinated with vendors to ensure full uptime for all plants using MPLS and ILL links

Knack Systems SAP Basis Consultant Feb 2012 – May 2020

●Implemented and maintained capability systems including CRM, BI, and ERP and installed and configured ECC 6 EHP8

●Executed upgrades from ECC 6 EHP5 to EHP7 and upgraded CRM 7.0 from EHP 1 to EHP3

●Implemented and set up Solution Manager 7.2 and oversaw Oracle upgrades from version 12 to 19

●Oracle patch update

●Installed Diagnostic Agents across all SAP systems and integrated them with Solution Manager

●Managed system copies and restoration processes and installed HANA DB and S/4 HANA

●Installed GRC system and configured connections with managed systems

●Installed HANA connector and established a connection with On-premise ERP and CRM systems

●Migrated databases from Oracle DB and SQL DB to SAP HANA DB

●S/4 HANA Conversion from SAP ECC 6.0 EHP8

●Integrated C4C with ERP, using CPI

Projects Handled:

Tivity Health Jan 2019 – May 2020

●Planned and executed EHP upgrades from ECC EHP4 to EHP 8

●Undertook hardware planning for EHP upgrade

●Upgraded the OS from Windows 2008 to Windows 2016 and the database from MS SQL 2008 to MS SQL 2017

●Provided daily production support, monitored systems, resolved issues, and performed proactive system analysis

Nutrisystems Inc Jan 2013 – Jan 2019

●Provided daily production support, system monitoring, and proactive issue resolution while also handling standard SAP Basis administration activities, including performance tuning

●Conducted system refresh for ECC with responsibility for pre and post activities, along with executing EHP upgrades from ECC EHP4 to EHP 8

●Successfully implemented a complete landscape for SCM 7.0 EHP3, and also carried out N+1 landscape implementation

●Installed and configured Solution Manager 7.1, facilitating effective system management

Sharp America Apr 2012 – Mar 2016

●Provided daily production support, monitoring, and proactive issue resolution; managed standard SAP Basis administration activities and performance tuning

●Skillfully resolved SAP Basis issues, ensuring smooth transition of problems to relevant departments or personnel

●Executed system refreshes for ECC and CRM, including all necessary pre and post activities

●Implemented key system upgrades, including EHP for CRM 7.0, SCM, and Oracle from 10.2 to 11.2

GC America Jul 2014 – Jan 2015

●Conducted installation and configuration of CRM 7.0 EHP2 on MS SQL 2008 in a distributed system landscape, including the setup of RDS add-ons, and performed SAP parameter tuning

●Executed a three-system landscape implementation and carried out subsequent post-installation activities

●Managed the configuration of Solution Manager and provided daily technical support to the CRM team

PRECEDING ASSIGNMENTS

Aditya Birla Minacs SAP Basis Consultant Oct 2010 – Feb 2012

CEAT Limited as SAP Basis Consultant May 2009 – Oct 2010

Radhakrishna Foodland Pvt Ltd as SAP Basis Consultant Dec 2007 – Mar 2009

Kansai Nerolac Paints Ltd as SAP Basis Consultant Nov 2006 – Nov 2007

Web-Logic Technology as Hardware and Network Engineer Jun 2003 – Nov 2006

CERTIFICATIONS

●SAP Certified Technology Consultant - SAP S/4HANA System Administration (C_TADM_23)

●SAP Certified Technology Associate - SAP HANA 2.0 SPS06 (C_HANATEC_18)

●SAP Certified Technology Associate - OS/DB Migration for SAP NetWeaver 7.52 (C_TADM70_22)

●SAP Certified Technology Specialist - SAP S/4HANA Conversion and SAP System Upgrade (E_S4HCON2023)

●SAP Certified Technology Associate - SAP HANA Cloud Provisioning and Administration (C_HCADM_05)

●AZ-900-Microsoft Azure Fundamentals

●AZ-120-Planning and Administering Microsoft Azure for SAP Workloads

●ITIL V4 Edition in IT Service Management

SCHOLASTICS

●Master of Business Administration in IT from IIBM in 2012

●Bachelor of Commerce from the University of Mumbai in 2002

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