case Ade assistant

MARLIN PADILLA

Phoenix, AZ *****

602-***-**** – ************@*****.***

PROFESSIONAL SUMMARY

To ensure a position with a company who is seeking an employee with growth potential, valued experience, ability to work with diverse groups. Communicates well with others and is willing to learn and work at full potential beyond expectations of the position.

PERSONAL QUALIFICATIONS

Proficient in both English and Spanish with over 20 years of experience in dental assistance and customer service. Highly motivated, organized, efficient, and reliable. Enjoy collaborating with colleagues and clients. Capable of working independently. Skilled in practice management, Internet research, and word processing.

SKILLS

HIPAA Compliance Dental software proficiency

Office Administration Phone Etiquette

Youth care worker

WORK HISTORY

01/1997 to Current Dental Assistant/Front Office

Arizona Center for Dental Care

Manage incoming and outgoing calls related to scheduling patient appointments.

Correspond with insurance providers to discuss coverage and payment options.

Carry out administrative tasks including copying, faxing, filing, and emailing.

Issue payment reminders to insurance companies and patients.

Handle payments from patients and insurance companies.

Input patient data accurately into the computer system.

Check in patients by collecting necessary personal and insurance details.

Order necessary supplies for the office and dental practice

Collaborate closely with dentists to coordinate treatment plans that meet everyone's oral health needs while considering insurance constraints or budget limitations when necessary.

Support successful treatment outcomes for patients through accurate insurance verification and pre-authorization processes.

Provide excellent customer service to create positive experiences and build patient trust.

Conduct panoramic dental X-rays to diagnose cavities, impacted wisdom teeth, and other dental conditions and provide education to patients on findings.

Provide support to dentists during root canals, extractions, and other dental procedures, including sterilizing instruments to prevent infection.

Create dental impressions, mix compounds in the laboratory, assist with denture fittings, and maintain inventory levels for dental equipment and supplies.

01/2014-01/2019 Youth Care Relief Worker

Southwest Key Programs

Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.

Enhanced youth development by implementing structured activities and educational support.

Completed clear and concise documentation of youth behavior and actions.

Organized recreational outings and community service projects, promoting social responsibility and civic engagement among youths.

Maintained accurate case records, ensuring compliance with organizational policies and state regulations including OSHA.

EDUCATION

High School Diploma

Polytechnic High School- California

CERTIFICATIONS

Certified X-Ray Technician

Certified Dental Assistant

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