Customer Support Service

Samantha Quintero

* ****** *****

Wanaque Nj ****5

Phone 786-***-****)

Career Overview

Highly motivated, 10 plus years of customer service experience. A high commitment to safety and productivity. Accurate and efficient with work. Organized and Professional with demonstrated communication and teamwork ability. Experienced in multitasking in a timely manner.

Skills-

●Analysis skills

●Cold calling

●Front desk

●Multi line phone systems

●Customer support

●Restaurant experience

●Retail experience

●Communication skills

●Microsoft excel

●Cash handling

●Telemarketing

●Typing

●Phone etiquette

●Phone hospitality

●Experience with children

●Hosting/ serving

Profesional Experience

Telemarketing (2021-2022)

Maximum Research, Cherry Hill,Nj

●Cold calling

●Market research

●Customer support

●Many surveys of all different topics (medical, political, housing etc)

●Fulfilled amount of surveys answered per work shift

Assistant Teacher (2017-2018)

Apple Montessori, Mahwah, Nj

●change diapers

●Feed babies

●Play with children (music and reading time)

●Followed instructions given by teacher

●Gave parents weekly report

●Worked with other co workers to complete tasks with children

Receptionist (2015-2017)

Prestige Toyota, Mahwah, Nj

●Answered phones

●Used excel

●Started a new filing system on excel

●Typing

●Setting appointments

●Cash handling

●Directing customers

●Customer support

●Work with co workers

Cashier ( 2015-2016)

Five below, Ramsey, Nj

●Customer support

●Cashier

●Restock items

●Close store

Contact this candidate