Customer Service Administrative Assistant
Resume:
Cheré Coronado-Smith
P.O. BOX ******
San Diego, CA 92160
*****.*******@*****.***
PROFESSIONAL SUMMARY
Dedicated and versatile professional with over 16 years of experience in both hospitality and administrative roles. Proven ability to manage high-volume environments, deliver exceptional customer service, and coordinate complex projects. Adept at utilizing advanced computer systems and managing teams to achieve organizational goals. EDUCATION
San Diego City College
General Business Administration – SDCC ECC, San Diego – June 2004 Samuel F.B. Morse High School
SKILLS
● Intermediate to advanced proficiency in standard computer operating systems
● Strong organizational and multitasking abilities
● Excellent customer service and sales skills
● Knowledge of kitchen appliances and cooking techniques
● Ability to manage schedules and coordinate events PROFESSIONAL EXPERIENCE
Hospitality
Freelancer – Instawork/Qwick/Tend
Best Western Island Palms Shelter Island, Blueberry Hill Catering, Fairmont Grand Hotel, Farmers Open, GR Catering Services, Hilton Del Mar, Hilton Bayfront, Hilton Torrey Pines, InterContinental, Key and Cleaver, Legacy Hotel, Marriott Del Mar, Marriott La Jolla, MCAS Miramar Fairway Cafe, MCAS Miramar Officers Club, Personal Touch Dining, Rancho Valencia Resort, Remington, Rustic Root, Steve Herndon Resort, Town and Country Hotel, USA
● Expertise in grilling, sautéing, frying, and baking
● Proficient in using kitchen appliances and hardware
● Planned and executed various training and orientation sessions
● Managed comprehensive registration processes and payment processing
● Ensured adherence to ADA guidelines
Snapdragon Stadium - Catering Supervisor
Delaware North at Petco Park and Qualcomm Stadium
Administrative
Scheduling Manager – All Valley Home Care, San Diego, CA Nov 2010 – Apr 2011
● Managed caregiver schedules and provided customer service to clients
● Acknowledged purchase orders daily
● Planned and implemented various training and orientation sessions Coordinator of Student Teaching – National University, La Jolla, CA Sept 2005 – Jul 2007
● Managed the registration process, correspondences, and payment processing
● Adhered to ADA guidelines
Registration Coordinator – Elite Racing, Inc, San Diego, CA Apr 2004 – Jan 2005
Administrative Assistant – Tops Staffing Agency, San Diego, CA Mar 2004 – Jun 2004
Exam Coordinator/Secretary – California Western School of Law, San Diego, CA Apr 2001 - Mar 2002
Administrative Assistant II – USD School of Law, San Diego, CA Feb 1996 - Apr 2001
Front Office Receptionist – Seal Office Furniture, San Diego, CA Jul 1997 - Jan 1998
Customer Service/Sales
Customer Service Rep – Provide Commerce, San Diego, CA Feb 2008 – Oct 2008
Sales Associate/Assistant Manager – Pier 1 Imports, San Diego, CA Dec 2005 – Jun 2007
Sales Clerk – Nexcom Naval Station, San Diego, CA
Oct 2002 - Jan 2003
● Delivered exceptional customer service in a call-center setting
● Managed retail operations and trained employees on telephone etiquette
● Performed sales duties across various departments
● Adhered to ADA guidelines
REFERENCES
● Mr. Stacy White, Employment Specialist, Catholic Charities, 619-***-**** ext 2171, ******@*****.***
● Fabienne Casseus, Case Manager, Catholic Charities, 619-***-**** ext 2121, ********@*****.***
● Fidian Abouni, Resettlement Specialist, Catholic Charities, 619-***-**** ext 2171, *******@*****.***
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