Customer Service Front Desk
Resume:
Professional summary
To leverage my background in teaching and customer service and to contribute positively to an organization, utilizing my strong interpersonal skills, problem-solving abilities, and passion for delivering exceptional customer experiences.
Employment history
CPR Cell Phone Repair Front Desk Receptionist Augusta,Georgia Sep, 2019 - Oct, 2021
Manage incoming and outgoing mail and packages, including sorting, distributing, and shipping items Ensure high-quality customer service by promptly and professionally addressing customer inquiries and concerns at the front desk.
Greet and welcome customers, clients, and visitors in a friendly and professional manner, ensuring a positive first impression of the company
Coordinate and schedule appointments for phone repairs and consultations Answered phones in a professional manner providing clear answers to customers Provide technical support and troubleshooting assistance to customers with cell phone issues and other questions
Augusta Science Academy Kindergarten Classroom Teacher Augusta,Ga Feb, 2018 - Aug, 2019
Taught students English, Math, and science
Designed and implemented daily lesson plans
Established positive relationships with students, parents, and faculty, resulting in improved classroom morale
Develop and implement a comprehensive curriculum that aligns with state standards and promotes the development of social, emotional, intellectual, and physical skills of kindergarten students at Augusta Science Academy.
Al-Murooj Scientific Private School Kindergarten Classroom Teacher Abu Dhabi Sep, 2016 - Jan, 2018
Presenting lessons in a comprehensive manner and use visual/audio means to facilitate learning Providing individualized instruction to each student by promoting interactive learning Creating and disturbing educational content
Develop and implement engaging and interactive lesson plans that cater to the individual needs and interests of each kindergarten student.
Nada Ismail
2620 Salem Hwy, Murfreesboro,Tennessee, United States, 37128
************@*****.***
Employment history
Augusta university Student Laboratory Assistant Augusta, Ga Apr, 2013 - May, 2016
• Collected and prepared laboratory specimens for testing, ensuring accuracy and prompt delivery to the laboratory
• Monitored student progress and created reports to track student performance
• Assessed student learning styles and adapted instruction accordingly to maximize student understanding Education
Bachelor of Science in Psychology Augusta University Augusta, Georgia Aug, 2013 - May, 2016
Skills
problem-solving communication
leadership creativity
adaptability interpersonal skills
customer service teaching
delivering exceptional customer experiences critical thinking attention to detail organization
Computer proficient Bilingual fluency in English and Arabic Able to adapt quickly in a work environment
Languages
Arabic English
Contact this candidate