Customer Service Public Relations

MEKHI MEAD

312-***-****, ***********@*****.***, Chicago, IL, 60637

SKILLS

• Emergency Response

• First Aid Administration

• Computer Literacy

• Time Management

• Customer Service

• Safety Regulations

• Decision Making

• Public Relations

• Security management

• Adaptability and Flexibility

• De-escalation Strategies

• Problem Solving

• CPR Certification

• Surveillance Techniques

• Excellent Communication

PROFESSIONAL SUMMARY

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. EXPERIENCE

Public Safety Officer, Sep 2021 - Current

Allied Unviersal, Chicago, IL

Handled physically aggressive behaviors with mix of de-escalation techniques, defensive strategies, and physical restraints.

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Responded to emergency calls, including medical emergencies, fires, and criminal incidents.

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Utilized communication equipment, such as radios, to communicate with dispatchers and fellow officers.

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Participated in ongoing training programs to maintain certifications and enhance professional skills.

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Screened persons entering facilities and directly challenged those without appropriate identification.

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• Maintained security of hospital, professional buildings and parking lots. Custodian, Aug 2020 - Aug 2021

Apache Corp, Chicago, IL

Identified repair needs with regular walkthrough and reported findings to building management.

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• Minimized spread of infectious diseases using strict sanitation protocols.

• Kept building common areas clean and tidy by sweeping, vacuuming and mopping.

• Protected building users and staff, consistently following safety protocols. EDUCATION

High School Diaploma

Simeon Career Academy, Chicago, IL, June 2021

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