High School Claim Examiner
Resume:
Richard schenk
Little River, SC *****
**********@*****.***
Willing to relocate to: North Myrtle Beach, SC
Authorized to work in the US for any employer
Work Experience
County secretary
Farm Bureau Insurance - Myrtle Beach, SC
June 2020 to Present
Handle all incoming calls and walk in’s, take payments over the phone or in person, process add on’s or deletions of vehicles or policies, file, scan or copy documents, balance ledger and make nightly deposits to bank.
Vision Center Associate
Walmart - Myrtle Beach, SC
November 2017 to June 2020
Responsible for greeting customers, verifying prescriptions, ordering lenses and contacts, adjusting and/ or repairing eye wear and filing insurance claims. BPP Insurance claim examiner
Bank Of America - Greensboro, NC
September 1994 to May 2016
BPP Insurance Claim Examiner- Responsible for reviewing client claims and processing benefit allocation accordingly. Auditing duties pertaining to the claims themselves as well as the various loan products corresponding to them. Payment calculations with virtual as well as real time loan activity monitoring. Cross departmental data processing and retrieval through various in-house system applications.
MLO-SR Loan Servicing Specialist ALS Short Payoff Processor- Process incoming payoff transactions for both consumer and mortgage loans. Balancing debits and credits of all payoff transactions posted. Research analyst for Payoff Exception’s team, research accounts to determine shortage amounts due, determine reason account was short and communicated with business partners and third parties verbally and written.
Senior Retail Loan Processor-Book Fixed Rate Loan Options (FRO) via the Consumer Application System (CAP), dissolving existing FRLO’s and reversing/reapplying monetary and non-monetary transactions. Receive and process incoming Borrower’s Protection Plan (BPP) payments via Web Online Financial (WOLF) system.
Retail Loan Processor-Process incoming loans, verifying accuracy and correcting any errors made in booking. Book loans on Merlin System if not already booked. Research non-received collateral for vehicles on consumer accounts. Responsible for locating and identifying collateral in a timely manner to ensure the Bank has collected at time of customer’s payoff. Education
High school or equivalent
Tampa Bay Tech High School
High school diploma
GTCC computer automation
Guilford college MCSE certification
Skills
• specialty experience with ten key, Outlook, Microsoft word and excel, problem analysis, problem resolution, oral communication, written communication, customer and associate relations (10+ years)
• Customer service
Military Service
Branch: army
Service Country: United States
Rank: E4
September 1984 to July 1987
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