Customer Service Data Analysis
Resume:
JEFFREY
KEITH GANT
INSIDE SALES
REPRESENTATIVE
**********@*****.***
Coila, MS 38923
CONTACT
SKILLS
• Inventory audits
• Stock control
• Record keeping
• Order processing
• Parts ordering
• Staff training
• Customer service
• Sales expertise
• Returns management
• Data analysis
• Parts identification
• Logistics coordination
• Inventory management
• Shipping and receiving
• Computer proficiency
• Problem-solving abilities
• Vendor relations
• Team leadership
• Warehouse operations
• Product knowledge
• Customer Relations
Dynamic Assistant Parts Manager with over 18 years at Thompson Machinery, excelling in inventory management and customer satisfaction. Spearheaded promotional campaigns boosting sales, while pioneering an efficient ordering system. Skilled in data analysis and vendor relations, I blend problem-solving abilities with team leadership to drive success and reduce costs.
PROFESSIONAL SUMMARY
Assistant Parts Manager
Thompson Machinery, Greenwood, MS
EXPERIENCE
October 2004 - Present
Assisted in creating promotional campaigns to increase sales of parts and services.
•
Organized and maintained inventory of parts and accessories for automotive repair shop.
•
Utilized computer software programs such as Microsoft Office Suite for data
• entry and analysis.
• Coordinated with vendors to negotiate pricing and payment terms.
• Processed orders, returns, credits and invoices in a timely manner.
• Created reports detailing trends in sales and inventory levels.
• Developed efficient ordering system to ensure timely delivery of parts. Implemented strategies to reduce costs associated with purchasing and stocking parts.
•
• Reconciled accounts payable and receivable records on a regular basis. High School Diploma
Cruger-Tchula Academy, Cruger, MS
EDUCATION
May 1997
CERTIFICATIONS
• Fork Lift Certification
REFERENCES
• Stock management
• Invoice Processing
• Forklift Operation
• Logistics Planning
• Improving customer satisfaction
Edward Spruill — Thompson Machinery
PSSR
****.*******@*****.***
James Nason — Thompson Machinery
Service Manager
*****.*****@*****.***
Co-Worker
Co-Worker
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