Customer Service Entry-Level

STEPHANIE GAILLARD

************@*****.*** 203-***-**** Bridgeport, CT 06610 linkedin.com/in/stephanie-gaillard-b5a4a3213

Career Objective

Highly qualified in service-based hospitality positions requiring an emphasis on customer satisfaction in a fast-paced environment. A proven and verifiable record for utilizing strong technical and interpersonal skills to enhance organizational efficiency and profitability. Seeking entry-level opportunities to expand skills while facilitating company growth. Assist the supervisors and management team with problem-solving skills, and respect for deadlines while handling administrative and entry-level talents to prove myself and grow with the company.

Skills

Ms. Office, Ms. Excel, Outlook, PowerPoint

Customer Service Representative

Time Management

Recordkeeping and Bookkeeping

Types 50 WPM

The ability to work autonomously

Social media management

Strong results

focus

Experience

Administrative Assistant Bookkeeper

04/2019 - Current

Guarantee Auto Group CT

Assist in Audit procedures and provide documents needed

Handling reception area greeting and assisting visitors & keeping an office log daily

Type Documents, Scan, Photocopy, General filling, and Courier.

Cashier/Customer Service Staff

06/2008 - 06/2010

Caraluzzi's Newtown Newtown, CT

Demonstrated ability to meet the needs of patrons, dependable, hardworking, reliable, and punctual

Work well as a team member or independently

Resourceful, energetic, competent, multi-task, and results-oriented.

Cashier/Customer Service Staff

06/2006 - 04/2008

The Maritime Aquarium Norwalk, CT

Greeted customers and determined the services or products they were looking for to provide the most accurate and timely customer service

Processed and received customer payments for goods by cash providing correct change as required.

Developed a thorough understanding of operating cash registers, automatic ticket issue machines, and other computerized equipment within the store.

Cashier/Customer Service Associate

05/2000 - 05/2005

Rite Aid Pharmacy Brooklyn, NY

Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills

Use clear, concise communication and organizational skills to perform daily duties.

Recognized for long hours, commitment to customers, attention to detail, professionalism, and follow-up

Key Contributions and Accomplishments: Customer satisfaction rating of 98% for the first month

Dependability: Recognized by clients and management for outstanding customer service, dedication, and hard work by receiving a significant raise from management.

Education and Training

Bachelor of Business Administration: Health Services Management

04/2022

Berkeley College White Plains, NY

Dean's List, President's List, The National Society of Leadership and Success Scholarship

Graduated Magna Cum Laude

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